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Grammar

Entertaining clients

Read the following article and divide the words in bold type into two groups, according to whether they are countable or uncountable in the text. If you are not surę, look at the Grammar workshop on page 70 of the Studenfs Book. Be careful, as one or two of the words can be countable or uncountable according to the context.

BUON CAFFE

I Mi I

!    >1! I

The coffee shop Buon Caffe opened 16 new outlets in the first quarter, and recorded a sales increase of 5.6%. According to Amnando Cherici, chief executive, the growth in revenue has been enough to speed up the company s expansion programme. They will now have over 20 Stores by next February.

Buon Caffś started in 1992 with a smali coffee shop in West London. It soon became famous for its Italian coffee and high quality food. Part of its secret was the use of Italian bread and quality fresh ingredients for every sandwich but their success was also thanks to their investment in top quality equipment to produce the coffee. Staff were trained in how to use a grinder and an espresso machinę correctly. The shop also provtded customers with forms so that they could give feedback on the Buon Caffe experience. The result was rapid growth and 14 morę Buon Caffe shops were opened in the next 10 years. It now takes just three months for a new Buon Caffe shop to start making a profit.

There is evidence to suggest that in London the coffee shop is starting to take over from the pub as a place where people meet for social or business purposes. Market research carried out on a group of 18-to 24-year-olds found that 48% of them went to the coffee shop for their lunch break and over 50% preferred it as a place to meet clients. If so. there is probably plenty of room for Buon Caffe to grow further.

Countable

Uncountable

increase

revenue

2 Correct the mistakes in the foliowing sentences.

1    The project did not make as mawf money as we hoped. .xry^h\...

2    We really need to get some feedbacks from our customers.................

3    There are not many evidences to suggest that our clientele is getting younger.

4    We are going to replace all of these equipments.................

5    All of these informations need to be entered into the Computer.................

Writing

Read these phrases from two short thank you letters. One is formal and the other informal. Put the phrases together in the right order to create two separate letters.

It was lovely to meet Barbara and a large number of delegates said that your lecture

The feedback that we received about the event

for the wonderful meal last night Thank you again for helping Thanks very much Yours sincerely Bear Robert Jonathon Gabriel

to make the event a success your very entertaining lecture

was the most interesting of the conference.

to her as well Dear Mr Kitson

at the conference last week From Tony and Sarah I am writing to thank you for and please pass on our thanks was almost entirely positive

UNIT 16 Entertaining clients 37