7

Progress Test 1

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Listening

Listen to the telephone call. Complete the chart.

Name of caller

1

Department

2

Problem with

3

a)

computer

b)

printer

c)

telephone

Telephone number

4

Listen again. Choose the best answer to these questions.

5

Mike can’t …

a)

write his report.

b)

speak to his customers.

c)

use his e-mail.

6

The engineers are …

a)

very busy.

b)

on holiday today.

c)

free now.

7

An engineer can come to Mike’s office …

a)

this morning.

b)

this afternoon.

c)

tomorrow.

8

At the end of the telephone call, Mike …

a)

is happy.

b)

isn’t happy with the solution.

c)

can read his e-mail.

Choose one word from List A and one word from List B to complete the
sentences.
List A

List B

non-smoking

seat

excellent

luggage

direct

flight

aisle

lounge

hand

service

EXAMPLE

:

I’m sorry you can’t smoke in this room. It’s a(n) .............. ............. .

9

You can fly from London to Sydney without changing planes. It’s a(n)
. . . . . . . . . . . . . . . . . . . . . . . . .

10

The staff at the hotel are very friendly and helpful. The hotel offers
. . . . . . . . . . . . . . . . . . . . . . . . .

11 Airport employee

Have you got a suitcase to check in?

Passenger

No, I’ve only got ............ ............ .

12

On a plane, I don’t like to sit next to the window or between people. I
prefer a(n) ............ ............ .

A

Progress Test 1

(Units 1–4)

Progress Test 1

(Units 1–4)

Vocabulary

non-smoking lounge

UNIT_02 6/11/03 2:20 pm Page 7

8

Progress Test 1

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Choose a word or phrase from the box to complete the conversation.

bill

credit card

receipt

check out

room

Hotel guest

Good morning. I’d like to .............., please.

Receptionist

Certainly. What’s your ............

13

number?

Hotel guest

506.

Receptionist

Ah yes – Mr Brown. Here is your ............

14

. Would you like to

pay in cash or by ............

15

?

Hotel guest

Cash, please. And can I have a ............

16

, please?

Receptionist

Yes, of course. Here you are, Mr Brown. Goodbye. Have a good
trip!

Hotel guest

Thank you. Bye.

Complete the conversation with in, on, at, from or to.
Passenger

Good morning. I want to travel ............ Moscow and I’d like
to book a flight, please.

Travel agent

Certainly. Do you prefer to travel ............

17

Heathrow Airport

or Gatwick?

Passenger

Heathrow, please.

Travel agent

And what date would you like to travel?

Passenger

I’d like to leave ............

18

12th October.

Travel agent

At what time?

Passenger

I need to arrive before 11 o’clock ............

19

the morning.

Travel agent

There’s a flight leaving Heathrow Airport ............

20

8 a.m.

Graham and Colin meet at a conference. Choose the best word or phrase to
complete the conversation.
Graham

Hello. My name ............ Graham Mitchell and I work for
Bennett Corporation. These ............

21

my colleagues, James

Hill and Gina Martelli. Gina is from our Italian office. She
. . . . . . . . . . . .

22

visit the US very often. I’m sorry – I ............

23

know your name ... .

Colin

Colin Francis, from Fox and Strong Ltd. ............

24

you know

Fox and Strong? ............

25

a finance company. It ...........

26

a very big company.

EXAMPLE

:

B

A

B

Grammar

to

check out

a)

a)

is

b)

are

c)

do

21 a)

is

b)

are

c)

do

22 a)

doesn’t

b)

isn’t

c)

don’t

23 a)

am not

b)

doesn’t

c)

don’t

24 a)

Do

b)

Is

c)

Are

25 a)

He’s

b)

It’s

c)

You’re

26 a)

not

b)

aren’t

c)

isn’t

UNIT_02 6/11/03 2:20 pm Page 8

EXAMPLE

:

There isn’t ............ golf course at the hotel.

32

The hotel has ............ executive lounge.

33

There is ............ swimming pool.

34

Are there ............ function rooms?

35

Yes, there are ............ function rooms. I think there are four or five.

36

There aren’t ............ tennis courts.

9

Progress Test 1

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MARKET LEADER TEST FILE

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Put the words in the correct order to make questions.

EXAMPLE

:

we / meet / Can / on Friday

Can we meet on Friday

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ?

27

they / start / What time / work / do
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ?

28

at the weekend / he / Does / play golf
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ?

29

you / to a restaurant / do / How often / go
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ?

30

travelling / John / Is / interested / in
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ?

31

to the meeting / Can / tomorrow / Susannah / come
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ?

Look at the list of hotel facilities. Write a, an, some or any in each sentence.

D

C

a

UNIT_02 6/11/03 2:20 pm Page 9

10

Progress Test 1

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Choose a word or phrase from the box to complete the conversation.

Can I

can’t

Can we meet

fine

I’m calling about

I’m sorry

Can you

How’s business

See you

This is

Phone operator

Good morning. West Country Computers.

Jane

Good morning. ............ speak to Phil Stevens, please?

Phone operator

Yes. Just a moment.

Phil

Good morning. Phil Stevens.

Jane

Hello. ............

37

Jane Sydney here.

Phil

Hello, Jane. ............

38

?

Jane

Not bad, thanks. ............

39

our meeting on Monday. .........

40

,

I can’t make it.

Phil

Oh no!

Jane

. . . . . . . . . . . .

41

on Tuesday?

Phil

I’m afraid I ............

42

make Tuesday. But Wednesday is OK.

. . . . . . . . . . . .

43

make Wednesday?

Jane

Yes, no problem. At 10 o’clock?

Phil

Ten o’clock is ............

44

.

Jane

Good. ............

45

on Wednesday at 10 o’clock. Bye.

Functions

Can I

UNIT_02 6/11/03 2:20 pm Page 10

11

Progress Test 1

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Read the article and answer the questions.

This article is about

46

Mr Owen-Jones’s job

47

His company’s name

48

His nationality

49

His age

50

51

Mr Owen-Jones has a ............ salary.

a)

small

b)

low

c)

high

52

L’Oréal …

a)

is an American company.

b)

sells only in Europe.

c)

produces cosmetics.

53

Mr Owen-Jones doesn’t …

a)

speak French.

b)

live in England.

c)

like sport.

54

Mr Owen-Jones is …

a)

a large man.

b)

a good manager.

c)

not married.

55

According to the article, Mr Owen-Jones enjoys …

a)

sailing.

b)

travelling.

c)

driving fast cars.

Reading

Lindsay Owen-Jones is not

a big man – about 1.65
metres – but he’s president of
L’Oréal, the world’s largest
cosmetics company, and he
has a salary of a6.8 million.
The company is very
international and has
interests in 130 countries; 30
percent of its sales are to the
US.

L’Oréal is a French

company and Owen-Jones is
British (he comes from
Liverpool). He lives in Paris
and speaks perfect French. In
fact, his colleagues say he
speaks four languages or
more.

5

10

15

Owen-Jones is a graduate

in modern languages from
Oxford University and also
has a business qualification
from Insead in Paris. His first
job with L’Oréal was as a
sales representative, selling
shampoo. Now he’s CEO. The
staff of L’Oréal think he is an
excellent manager.

Two

French business magazines
made him ‘Best Manager of
the Year’ in 1998.

Owen-Jones is now 57 years

old. He has a wife and a
daughter. He likes rugby,
football and driving racing
cars.

Based on an article in The Observer

20

25

30

35

UNIT_02 6/11/03 2:20 pm Page 11

12

Progress Test 1

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MARKET LEADER TEST FILE

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Write an e-mail to the Palace Hotel asking to book a room. Use the information in
the hotel booking form below. Ask the hotel to confirm the price of the room.
Write about 50 words.

Writing

I want to book a room at your hotel.

Many thanks.

Yours sincerely

UNIT_02 6/11/03 2:21 pm Page 12