BMW Group

ICOM factory reset

09.07.2012

Perform a factory reset if you face one of the following issues:

•

Single ICOM is offline in WSM although it is connected

•

Single ICOM is green and OK in WSM, but it is not available in Connection Manager and therefore
cannot be reserved

•

Single ICOM is offline in WSM, but it is available in Connection Manager and also can be reserved

•

Single ICOM is not working in WLAN

•

Single ICOM (also new ICOMs) cannot be announced

Prerequisites:

•

USB flash drive. 2.0 with a minimum of 60 MB free space formatted with FAT32 (e.g. by Microsoft
Windows)

•

“ICOM_Restore.bin” file, which can be downloaded from this page. Make sure you always use the
latest file for the factory reset

Fix: Perform the following steps:

1.

Copy the “ICOM_Restore.bin” file to the USB flash drive

2.

Disconnect the network cable from ICOM A

3.

If ICOM A is placed in an OBD II jack of the vehicle, then pull it out (ICOM A must have status “off”)

4.

Connect the USB flash drive to ICOM A

5.

This step has to be done in a maximum time of 5 sec or the update process will not start:

•

Press the reset button on the ICOM A and hold it pressed:

•

Connect ICOM A to the OBD II jack while the button is pressed (all LED will become red)

•

Release the reset button and then press it 3 times

•

The LEDs will flash red (if not, repeat the above steps)

•

The process is finished after 3 minutes

•

When the system LED is shining green, the update process is finished successfully

•

Disconnect to USB flash drive

6.

Factory reset is done

7.

Disconnect the ICOM A

8.

Connect the LAN cable between the ICOM A and the network

9.

Connect the ICOM A to a vehicle or external power supply

10.

ICOM will be displayed with status green and OK in WSM