11 7

11 7



So how to speak during negotiation?

Clearly, calmly, with a proper intonation, with a possible Iow voice, with a good accent, and not loosing word endings. It’s worth to put some effort into it, because 38% of impression imade by a person we see and hear is madę by "what we liear’!

What to speak?

Although content is 7% of perception in tlie interpersonal communication process, it is extremely important. Every success in speaking, especially in speaking to a larger group needs practice preceded by precise preparation of the content. The content should be adequate to the intellectual level of the audience. It is recommended to speak simply. because what is simple is convincing.

The speech should consist of the introduction, development and ending. The introduction should interest the audience so they wanted to list en to us. We have to say what the speech will be about and why it is important. In the development we should describe, show the situation. At the end it is necessary to summarize and make conciusions


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