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Standardy kvality pro PPK

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Obsah:

IDENTIFIKAĆNt UDAJE.............................................................................................................................2

UVOD...................................................................................................................................................................3

DEFINICE TERMiNtj....................................................................................................................................4

STANDARD ć. 1..............................................................................................................................................5

Cite a postupy v poskytovani PPK......................................................................................................5

STANDARD ć. 2..............................................................................................................................................6

Prostfedi a podminky pro poskytovńni PPK.......................................................................................6

STANDARD ć. 3..............................................................................................................................................7

Personalni a organizaćni /ajisteni PPK...............................................................................................7

STANDARD ć. 4..............................................................................................................................................9

Profesni rozvoj pracovniku PPK.........................................................................................................9

STANDARD ć. 5...........................................................................................................................................10

lnformovanost o poskytovane PPK a jej i mistni a ćasova dostupnost..............................................10

STANDARD ć. 6...........................................................................................................................................11

PoskyUnini informaci /ajcmcum o PPK..........................................................................................11

STANDARD ć. 7...........................................................................................................................................12

Souhlas s poskyiovanim PPK............................................................................................................12

STANDARD ć. 8...........................................................................................................................................13

Plńnovdni prubćhu PPK.....................................................................................................................13

STANDARD ć. 9...........................................................................................................................................14

Dokumcntacc o poskytovńni PPK.....................................................................................................14

STANDARD ć. 10.........................................................................................................................................15

Ochrana priv osob pri poskytovóni PPK...........................................................................................15

STANDARD ć. 11.........................................................................................................................................17

lliporchabilitaćni kiłń pro PPK.........................................................................................................17

STANDARD ć. 12.........................................................................................................................................18

Zaji$tovdni a hodnoceni kvality poskytovanć PPK..........................................................................18

STANDARD ć. 13.........................................................................................................................................19

Sledovdni a \yhodnocovśni stiżnosti a podnćtó na kvalitu a zpńsob poskytovane PPK..................19

Seznam pou2ite a doporućene literatury..................................................................................................20

lnternetovd zdroje...........................................................................................................................................21

Seznam poużitych /kratek...........................................................................................................................21