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•Determination of the research problem. ► Formuł ating a hypothesis. •Formulating a research goal. »Determining the scope of research.

•Recognition of the existing State of knowledge in international centers/Analysis of literaturę in terms of understanding trust in intermodal transport services. •Collecting secondary spatio-temporal data (data quality is important); smali data gaps can be supplemented with statistical methods.

•Organizing the data set; assigning marks to variables.

•Define the criteria for the "TRUST" and "DISTRESS" units.

•Giving the individuals the appropriate attributes according to the adopted criterion.

•Homogeneity testing of the studied units in a given time interval by means of taxonometric methods, e.g. k-means algorithm.

•If the units do not differ from each other (one cluster), one model can be specified for all units tested.

•In the case when the units differ significantly, then the units should be grouped into separate clusters and the outliers should be separated. A separate model specification should be madę for each cluster.

•Implementation of Generalized Discriminant Analysis.

•From the whole set of obtained data, only those that are statistically significant in the model (p value < 0.05) should be selected using the multiple regression (stepwise progressive).

• Yariables that are not statistically significant should be excluded from the model.

•Next, the parameters of the model should be evaluated separately for the DISTRESS and TRUST units.

• After estimating the model, it is important to verify it using multidimensional significance tests (including Wilks, Pillai, Hotelling, Roy).

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•Calculation of the classification matrix for TRUST and DISTRESS type units (and in total).

• Approximation of utility functions and proposing scenarios in relation to the analyzed criteria (yariables included in the study).

•Determining the directions of activities, important from the point of view of the shift paradigm. And on their basis, the presentation of recommendations for the creators of economic policy.