- doing the check-in and check – out of the guest’s
- take payments from the guest’s
- to keep of correctly working of the hotel
- responsible for all guest’s: for their safety and carefully (for example in the case of fire alarm)
- doing the order’s from laundry or support company’s (food, plumbers)
- answering the telephone and responding for e-mails
- doing the office working (helping for the general manager with everything for the hotel)
- helping with anything for the guest’s (help with luggage, order a taxi, inform of any attraction or way’s in the city)