Motorola

Confidential

Propriety

Registered Office: Motorola Ltd., Jays Close, Viables Industrial Estate, Basingstoke, Hampshire,RG22 4PD Registration No.912182 England.

Mobile Devices
UK & Eire Service
www.motorola.co.uk
0870 9010 555

Field Bulletin

Tuesday, May 31, 2005

V220 Programming error

Ref: UKE025

Issue

Incorrect programming of V220 Black for Ireland region

Problem

The V220 O2 (Iceland Black) has been shipped with two possible flex files, SE8541AXXV4 –
Prepay & SE8542AXXV4 – Post-Pay, the correct flex for this model should only be the Pre-
Pay model SE8541AXXV4.

Field Service Action

Any black V220 units returned to a service centre which are flexed to SE8542AXXV4 (O2
Ireland Post-Pay) must have the correct flex re-programmed into the phone to configure it for
O2 Ireland Pre-Pay. The 1FF to carry out this service action will be available for download
from

https://pcs-service.motorola.com

If you experience problems carrying out this bulletin please email :

[e-mail]