HP server solutions
The rack advantage
2nd edition
How can this guide help?
This guide can help you to decide if a
rack-based server solution is right for your
business. We ll look at the features and
benefits of a rack environment, and set
out easy steps to help you:
" Choose and deploy a rack solution
" Select the appropriate server model,
options and services
Plus, you can always turn to your local
HP representative or Preferred Partner for
any further information or assistance you
may require.
What is the rack advantage?
Do you have a host of different IT want to update and upgrade your existing
systems, distributed throughout your environment, there is no better choice
business, all running different than HP. Our rack solutions based on
applications? Do you want to save HP ProLiant DL servers offer the swiftest
space, improve the utilisation of these and most reliable route to a high-quality
resources, and achieve better overall and effective rack environment.
management?
Plus, as an industry leader in developing
When you choose a rack-based server advanced management capabilities,
solution, that s exactly what you get. HP offers the most hassle-free ownership
Density-optimised servers located all experience you could wish for  enabling
together in one easy-to-manage box. you to release time, money and resources
towards enhancing the efficiency of
And, whether you re moving to rack
your business.
servers for the first time, or you simply
What s inside?
Why choose a rack-based server solution? . . . . . . . . . . 4
Why choose an HP rack solution? . . . . . . . . . . . . . . . . 5
Four steps towards a complete rack solution . . . . . . . . . 8
Choosing a suitable server . . . . . . . . . . . . . . . . . . . . . 16
New technologies for advanced capabilities . . . . . . . . 18
Typical rack-based server deployments . . . . . . . . . . . 20
- Insurance company consolidates to aid growth
- e-business improves its responsiveness
HP Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
HP ProLiant DL server product portfolio . . . . . . . . . . . 26
Why choose a rack-based
server solution?
If you re building or upgrading your server
facilities, the challenge is to plan and
design an infrastructure today that will be
able to cope with the technologies you
need tomorrow.
Rack solutions may well be the answer.
They are designed to answer the key
infrastructure questions facing your
organisation now and in the future.
For example:
Are your air-conditioning provisions
AC
ready to handle increasing heat, in
everything from single racks to complete
data centres?
Is the power supply and protection
capacity ready and sufficient to ensure
high availability?
How can IT space be optimised to
allow for further expansions  and
without disruption?
Are applications, servers and
storage systems secure against
physical breakdown?
How can you manage all functions
remotely, for greater efficiency?
How can you ensure permanently low
$
costs  from initial investment to ongoing
total cost of ownership (TCO)?
4
Why choose an
HP rack solution?
HP rack solutions combine industry-leading
HP ProLiant servers
technologies and proven expertise, with
HP ProLiant DL series servers are
the management flexibility you require to
ideal for multi-server environments
meet today s business demands:
using external storage, as well as for
data centres and efficient clustering
" HP ProLiant servers  the heartbeat of
applications.
your rack solution
" HP storage  the memory bank for your These density-optimised rack servers
business data are engineered for outstanding
flexibility and manageability. Plus, with
" HP Rack & Power solutions  the vital
simplified serviceability features such as
infrastructure elements
tool-free access and optimised cable
" HP management tools  the brains
management, they re easy to maintain.
behind your IT operations
With effective virtualisation capabilities,
" HP Services  the support system for
they deliver better utilisation of your
a healthy business
assets, thereby providing greater
operational efficiency and a faster
return on your investment.
You can find out more about which
server is right for your organisation in
the  Choosing a suitable server section
on page16 of this guide.
5
HP Rack & Power solutions HP management tools
HP has produced the best rack in the HP management tools are reliable and
industry, based on customer feedback easy to own. They integrate seamlessly
and an understanding of current data with each other, and existing HP and
centre issues. For instance, cooling standards-based IT systems to simplify
servers is a major concern as hotter network management.
processors are jammed into ever-more
HP Systems Insight Manager (HP SIM)
dense servers and blades.
is a key component of our portfolio,
HP racks feature easy-to-add modular providing single-console monitoring
building blocks that allow you to adapt and management of the whole IT
and grow at your own pace. 65% infrastructure.
perforated front and rear doors provide
HP SIM also supports a full portfolio of
the airflow your servers need for
HP ProLiant Essentials plug-ins. This
cooling even in dense environments,
includes the new Server Migration Pack
while cable management features help
 Physical to ProLiant Edition, which
reduce cable clutter and keep the rack
makes it easy to migrate the operating
clean.
system and applications of any existing
What s more, HP rack solutions support server to the latest HP ProLiant model.
third-party products via universal Find out more on pages 9 and 13 15.
components and connectivity options,
HP also offers remote management
enabling best-in-class solutions for
hardware solutions such as Integrated
heterogeneous environments.
Lights-Out (iLO)  see page 14 for more
information.
6
HP storage HP Services
HP has a broad portfolio of storage HP Services provides a single point
solutions to meet the needs of your of contact for reliable solutions and
rack environment. industry-leading services  including
three-year warranty cover or enhanced
For file serving, HP StorageWorks
support for your rack solution through
provides a host of network attached
HP Care Pack Services.
storage (NAS) devices, while for data
sharing there is an extensive choice of By using HP Services you can reduce
external storage area network (SAN) the complexity of your IT environment by
systems. To keep your business safe, utilising the experience and expertise of
a range of tape storage products for over 60,000 IT service professionals in
backup and restore are also available. over 160 countries. What s more, our
Find out more at: global network of HP Preferred Partners
www.hp.com/go/storage ensures that you have access to the best
quality service, wherever you are and
HP also offers a choice of internal
whenever you need it.
storage options for your ProLiant servers
 such as hard drives, Smart Array Together, we re ready to help you
controllers and host bus adaptors. To find design, build, integrate, manage and
out more, visit www.hp.com/go/proliant evolve IT infrastructures that help you
and click on  storage . improve productivity, adapt faster to
change and maximise return on your
investments.
7
Four steps towards a
complete rack solution
1. Making the right choice
HP Consulting and
Online tools
Integration
HP eCo-Enterprise Configurator
HP Consulting and Integration offers This tool allows you to build your
practical support to get your rack-based own virtual server solution online.
solution up and running. We can help Choose your servers, memory,
design and size your solution; evaluate operating system, storage, backup
its performance over time; plan your solution; configure your power and
storage requirements; and offer project cooling options; select appropriate
management support. software; and assign necessary
services and support.
Find out more at: www.hp.com/hps
HP ActiveAnswers
ActiveAnswers provides state-of-the-art
applications that help you configure,
HP Smart Cooling Services
size, performance-analyse and utilise
As rack environments become more and
HP ProLiant products and solutions.
more dense, having the right cooling
solution in place is crucial. And whether Access them both online at:
you choose a traditional cooling method www.hp.com/go/activeanswers
or an innovative water-cooled solution
such as our Modular Cooling System,
HP can help.
HP Smart Cooling Services will help you
design the optimum cooling solution for
your business, and put in place the right
people, processes and tools to manage
it effectively though its lifecycle.
Contact your local HP representative for
more information.
8
2. Easy deployment and
installation with HP
Server installation and
HP ProLiant Essentials
deployment services
Rapid Deployment Pack
Need help getting your rack-based
This server deployment solution reduces
servers up and running? Call on the
the time it takes to install, configure and
professionals from HP Services.
deploy high volumes of servers. IT staff
can achieve this easily through a GUI-
Server hardware installation
based or web-based console, using
Cost-effective HP installation services
either scripting or imaging technology.
are available for your entire server
environment, which include equipment
The Rapid Deployment Pack also
unpacking, inspection, assembly, system
automates the process of deploying
installation, testing and diagnosis, plus
and provisioning your server software,
deployment of appropriate service tools.
enabling you to quickly and easily
adapt to changing business demands.
Server software installation
Plus, it offers tight integration with
Our experienced professionals have
HP SIM.
the expertise to install a wide range of
operating systems, layered products,
enterprise applications and updates. This
includes multiple operating environments
and multiple server management tools
such as the HP ProLiant Essentials Rapid
Deployment Pack.
9
3. Constructing your
rack-based solution
With a history of building successful rack
infrastructures, plus an industry-leading
portfolio of Rack & Power solutions, HP
is the perfect choice for your rack-based
HP ProLiant 500 series  highly scalable,
server solution.
compute-intensive workhorses
" All models are equipped with
4 processors
Choose your servers
" Ideal environments: enterprise data
centres
" Ideal workloads: large-scale messaging
HP ProLiant 100 series  powerful, simple
platforms, data warehouses, enterprise
and affordable servers
resource planning (ERP), customer
" Choice of 1- and 2-processor models
relationship management (CRM),
online transaction processing (OLTP)
" Ideal environments: small-business and
single-tier architectures
" Ideal workloads: networking, Internet
Choose your rack system
access, file-and-print, simple clusters
" HP Rack 10000 G2 series: tool-free,
robust and ready-to-run
" HP Rack 5000 series: low-cost, with an
easy, intuitive assembly process
" Optimised cable management for
HP ProLiant 300 series  versatile,
simple, reliable power and cooling
general-purpose servers
" Easy-to-add modular building blocks
" Choice of 1- and 2-processor models
allow you to grow at your own pace
" Ideal environments: small and medium
businesses, data centres, remote offices
" Ideal workloads: e-mail, database,
domain name server (DNS), security,
firewall, file-and-print, web services,
media streaming
10
Pre-configured racks
Check out our range of pre-configured
rack solutions to see if there s a solution HP StorageWorks MSA1500
that matches your needs. These ready-to- Simple, affordable, industry-leading SAN-
deploy offerings include up to eight based storage array that s optimised for
servers and all the required components. HP ProLiant servers. It
Benefits include: offers maximised transfer rates, reduced
management costs, a rapid return on
" Fewer boxes to ship, saving space at
investment and advanced data-protection
your site
features.
" Simplicity of ordering with one SKU
" Professionally installed parts
" Potentially lower cost than ordering
individual parts
HP ProLiant DL100 Storage Server
This NAS solution uses iSCSI technology
Choose your storage
to deliver both file and print serving and
HP ProLiant server internal storage, application data storage, for true storage
featuring: consolidation without investment in a SAN.
" HP Smart Array RAID controllers, which
offer the highest-level protection against
hard drive failures and facilitate future
DAS-to-SAN migration.
" HP universal hard disk drives, including
HP ProLiant DL100 Data Protection
the new serial attached SCSI (SAS)
Storage Server
drives (hot-plug and non-hot-plug
This NAS appliance provides rapid and
versions) featuring a 2.5-inch small
reliable disk-based recovery for near-
form factor that optimises space, boosts
continuous data protection of file servers.
performance per U and reduces power
consumption by 50%.
11
HP StorageWorks tape drives
Managing your rack
and autoloaders
HP KVM console switches and cables
Available in internal, external, hot-plug
give you easier, more secure and cost-
and floored rack models, these tape
effective control of multiple servers from
devices are compatible with a host of
one centralised or remote console.
servers. HP tape drives feature One-
Button Disaster Recovery for quick file
For example, the HP IP Console Switch
restorations, while HP tape autoloaders
combines both analogue and IP KVM
are perfect for automated, unattended
switching to deliver high-performance
backup.
KVM access both inside and outside
the data centre. It can be attached to
a variety of servers  including older
models and third-party products 
Powering your rack
running a variety of operating systems,
Power failures and surges can quickly
with no software installation required.
result in corrupt data, damaged
equipment and long periods of
The latest HP console switches and KVM
downtime. To prevent this from
adaptors also offer support for Virtual
happening, HP offers the following:
Media, which allows users to map a
drive on their workstation to a local or
" HP Uninterruptible Power Supplies (UPSs)
remote server for easy installation and
These provide a consistent, reliable
updates of firmware, applications and
source of power to keep your servers
operating systems.
up and running for longer should an
outage to your primary source occur.
Ask your local HP representative for a
Available in a range of form factors.
copy of the HP Rack & Power solution
guide to read more about configuring
" HP Power Distribution Units (PDUs)
the right rack solution for you.
These optimise power protection,
power distribution, cable management
and space efficiency in high-volume
rack deployments.
12
4. Monitoring, managing and
maintaining your rack solution
From here, you can check the health status
HP Systems Insight Manager
of each device, and perform all manner
HP SIM is a unique tool that enables you
of monitoring and management tasks.
to monitor all the components of your
rack solution, as well as all the different
HP and industry-standard hardware
platforms within your IT infrastructure,
from one single console.
It automatically locates and identifies
your networked resources and presents
an inventory of them on an easy-to-use
web-based user interface.
HP Systems Insight Manager graphic user interface
System Status
" For a general,
colourful overview
Main overview
" HS: Health Status,
general status of
Systems and events
the device
" Find the system to be
checked from an easy
" MP: Management
infrastructure tree
Processor. Click here
to access the iLO
" VPM: Vulnerability &
Patch Management
check
" System Type: see not
All views can be costumised to highlight whatever is needed.
only the Servers, but
also the Storage and
Network devices
13
The table below shows a selection of the
Additional plug-in capabilities
HP Essentials plug-ins available for
with HP Essentials
ProLiant servers. Please note that Storage
In addition to the base functionality of HP
Essentials and Integrity Essentials plug-ins
SIM, HP offers additional capabilities via
are also available.
a complete portfolio of optional plug-ins.
These HP Essentials give you even more
control, plus the flexibility to adapt to the
changing needs of your environment.
ProLiant Essentials at a glance
Key capabilities Business benefits
Foundation Pack " Consistent server configuration and " Increase staff productivity
OS installation " Increase uptime
" Proactive server monitoring and control " Reduce cost of server ownership
" System-software version control and updates
Performance Management " Performance-bottleneck analysis with " Proactively prevent performance problems
Pack recommended remedies from affecting the business
" Continuous performance logging, monitoring
and alerting
Rapid Deployment Pack " Automatic, remote and simultaneous " Reduce support costs
configuration of multiple servers " Increase staff productivity
" Quick (re)deployment of servers via " Improve business agility
drag-and-drop
Integrated Lights-Out " Do virtually anything you could do sitting in " Reduce travel costs
Advanced Pack front of the server from a remote web browser " Reduce staff effort
 not just remote control! " Increase uptime
Workload Management " Control and dynamic allocation of server " Confidently run multiple applications on a
Pack processors and memory across applications single server
" Increased server utilisation and enhanced " Isolate and contain the performance and
application consolidation availability impact of a server s secondary
applications from its primary application
" More efficient use of computing resources
" Better return on server investment
Recovery Server Option " Low-cost, entry-level active/standby server " Now you can afford a high-availability
Pack failover configuration solution for more of your servers
Intelligent Networking Pack " Optimises server network paths for maximum " Capable of adapting and changing network
reliability and performance, detects path to achieve best performance and reduce
bottlenecks and blocks viruses virus threats
Vulnerability and Patch " Comprehensive, ongoing vulnerability " Identify and resolve security vulnerabilities
Management Pack assessment and security updates to reduce quickly, efficiently and reliably
the risk of intrusion
14
NEW! HP ProLiant Essentials Server
HP OpenView Limited Edition
Migration Pack  Physical-to-ProLiant
If you re a business with 20-30 servers
Edition
and you want to manage your IT systems
If you want to replace your existing server
and applications more effectively,
with a new model, but retain the way
HP OpenView Limited Edition is the
your operating system and applications
most affordable solution available.
are configured, check out the latest
ProLiant Essentials Server Migration Pack.
It brings your network, server, database
and application management under one
This Physical to ProLiant Edition is the
single point of control, and builds a map
only product of its kind from a server
of how your technology comes together
vendor that enables you to migrate
to deliver key IT services to your company.
existing servers and their content to the
latest HP ProLiant server technologies 
automatically, accurately and affordably.
For more information, visit:
www.hp.com/go/p2p
HP Integrated Lights-Out
(iLO) 2
iLO 2 technology is an intelligent
management processor integrated
on most ProLiant servers that offers
advanced security and power-management
capabilities for secure, scalable and
cost-effective remote management. It is
available in two forms:
" iLO 2 Standard, which provides basic
system-board-management functions,
diagnostics and essential lights-out
functionality. This is embedded as
standard on the ProLiant DL320 G4,
DL360 G5, DL380 G5 and DL580 G4
(as well as other non-rack-based
ProLiant servers and ProLiant Blade
servers)
" iLO 2 Advanced, which provides
Virtual KVM (graphical) functionality
as a licensed option
15
Choosing a suitable server
Application Operating system/software 1 25 users 25 75 users or 1 75 users
for e-mail and messaging or
1 50 IP nodes for security
File and print Microsoft® Windows® Storage HP ProLiant DL100 Storage HP ProLiant DL100 Storage
Server 2003 Server Server
Microsoft Windows Server HP ProLiant DL320
2003/Novell NetWare 6.5
OES
Linux® (OES, Red Hat, SuSE)
E-mail and messaging Microsoft Exchange/Lotus HP ProLiant DL380/DL385
Domino/Linux SendMail/
Linux SuSE Openexchange
Server
Web server Apache/Microsoft IIS
Domain controller Any supported operating HP ProLiant DL140/DL145 HP ProLiant DL320
system HP ProLiant DL360
Security Software Technologies Ltd HP ProLiant DL320
Check Point
Microsoft Internet Security & HP ProLiant DL320
Acceleration
For the most up-to-date information on configurations, visit:
www.hp.com/sbso/buyguides/pg_servers.html
16
75  200 users 200  400 users or 400  1000 users or Things to consider
75 400 users for e-mail 400+ users/minute for
and messaging or up to Web servers or 250+
400 users/minute for IP nodes for security
Web servers or 50 250
IP nodes for security
HP ProLiant DL380 HP ProLiant DL380 HP ProLiant DL380 Amount of memory will drive speed of
Storage Server Storage Server Storage Server print management
HP ProLiant DL585 All ProLiant Storage Servers come pre-configured
Storage Server with Windows Storage Server 2003.
HP ProLiant HP ProLiant HP ProLiant File and print is not CPU intensive, but to
DL380/DL385 DL380/DL385 DL380/DL385 run other applications, we recommend a
2nd processor.
The amount of memory will drive the speed of
print management. Windows requires 256 MB
HP ProLiant HP ProLiant HP ProLiant
minimum, but 512 MB is recommended. With an
DL380/DL385 DL380/DL385 DL380/DL385
additional 512 MB of memory, this file-and-print
server can also be used as the domain
controller.
HP ProLiant HP ProLiant
DL380/DL385 DL380/DL385
HP ProLiant HP ProLiant Memory is affected by dynamic (constantly
DL140/DL145 DL380/DL385 changing) pages. Also, consider adding a
HP ProLiant DL360 second CPU if there is high dynamic content.
HP ProLiant DL360 HP ProLiant HP ProLiant SMB environments do not usually require
DL380/DL385 DL380/DL385 separate domain controllers. A file-and-print can
serve this purpose well, simply by adding 512
MB or more of memory.
HP ProLiant DL320 HP ProLiant DL380 If the firewall is attached to a DMZ zone, or
HP ProLiant DL360 there are multiple internal networks, a third NIC
is required.
HP ProLiant DL320 HP ProLiant DL320
17
New technologies for
advanced capabilities
Dual-core processor PCI Express for improved
technology performance
Dual-core technology can boost New PCI Express (PCI-E) technology,
performance by up to 75% and, when supported on the latest ProLiant G4
combined with the latest virtualisation servers, dramatically increases server
technologies, can help you consolidate performance and user productivity
business-critical application environments by boosting system bandwidth to
to reduce complexity and cost, while 200-MB/s per lane.
increasing business agility. HP is leading
You can take advantage of this technology
the way in dual-core technology with the
immediately as HP now supports single-
broadest x86 offering in the industry:
function PCI-E adaptors with up to two
HP ProLiant server Dual-core processor type ports or connectors. New ProLiant
platforms include both PCI-X and PCI-E
DL145 AMD Opteron"! 200
capable slots, either as standard or
DL385 AMD Opteron 200
with optional PCI-E slots, enabling you
DL585 AMD Opteron 800
to migrate to the new interface at your
DL320 Intel® Pentium® D
own pace.
DL140 Intel Xeon® DP
DL360 Intel Xeon® DP
DL380 Intel Xeon® DP
DL580 Intel Xeon MP
18
Enhanced memory capabilities
Serial Attached SCSI drives
The very latest HP ProLiant servers offer
Serial attached SCSI (SAS) is the next
improved system memory with features
generation of universal direct attached
such as:
storage (DAS), designed to support high
workloads or mission-critical applications.
Fully buffered DDR2 DIMMs, which have
Advanced Memory Buffers that transmit
The HP portfolio of SAS drives, based
signals between the controller, memory
on proven HP Smart Array technology,
devices and other modules without
features a choice of models. In addition
sacrificing signal integrity or speed. They
to standard 3.5-inch hot-pluggable
also improve reliability and performance
drives, we offer a new space-saving
thanks to a lower pin count and a faster
2.5-inch small form factor (SFF) model,
transmission rate.
which increases airflow in the server for
better cooling, plus the drive capacity of
Memory mirroring, which offers optional
each server.
protection against uncorrectable memory
errors, without degrading memory
Benefits include:
performance. If you want extra memory
" High performance (3-Gb/s data transfer)
redundancy at any time, simply activate
" Superior reliability
one or more mirrored memory banks via
the system BIOS.
" Greater density
" 50% less power consumption
Ongoing data protection
HP Smart Array controllers help protect
data assets as they grow. They enable
you to deploy large-capacity drives and
create large storage volumes safely and
cost-effectively, and with a high level of
fault tolerance.
" Compatibility between controllers
makes them simple to upgrade
" They support both SATA and SAS
universal hard drives
" A common interface simplifies
administration
2.5" SFF SAS/SATA 3.5" LFF SAS/SATA
19
Typical rack-based
server deployments
The following typical scenarios show
how companies can deploy an end-to-
end rack-based solution from HP to suit
their specific business needs, situations
and environments.
Insurance company
consolidates to aid growth
HP Care Pack 24x7 support
LAN
ProLiant ProLiant Management
DL380 DL140 console
UPS UPS
R3000 XR R1500 XR
Dedicated Mgt LAN for iLO
20
Here we look at a forward-thinking Results
insurance company whose main aim is to " Standardisation of the IT infrastructure
consolidate, streamline and update its IT by replacing outdated equipment
infrastructure to help grow the business.
" Increased reliability and scalability on
At a more detailed level, it wishes to
easy-to-manage platforms
improve the productivity of its employees
" Automated functions of HP SIM
by simplifying server configuration and
released two employees from manual
management and reducing its technical
data entry roles
support requirements.
" By simplifying IT operations and
The solution from HP comprises hardware,
improving utilisation of resources, the
software and services. Three HP ProLiant
company can focus more on strategies
DL140 and two HP ProLiant DL380 servers
to improve its competitive edge
deliver the computing performance the
company needs to expand its customer
base, while HP SIM and HP iLO provide
end-to-end management of the whole
infrastructure. Plus, a 24x7 hardware
support service from HP Care Pack
Services assures the company of total
peace of mind.
21
e-business improves its
responsiveness
HP Care Pack 24x7 support
SAN
ProLiant DL380 MSA1000
UPS R3000 XR
Firewall
LAN Web
22
Here we look at an aspiring Internet- Results
based company that relies 100% on IT " The e-commerce site now delivers
to run and grow its business. Stable, outstanding uptime and availability
reliable and responsive technology  that
" Customers experiences have improved
delivers maximum availability  is
based on the increased IT performance
needed to fuel the company s growth
" Capacity can be added easily to
and increase its competitive advantage.
accommodate growth in customer
The HP solution matches the company s demand
needs perfectly. Four HP ProLiant DL380
" The stable IT infrastructure has enabled
servers and two HP StorageWorks
the company to enhance its competitive
MSA1000 arrays comprise the hardware
edge
on which e-commerce data is processed
" The partnership HP has with both
and stored. On the software side,
®
Oracle and Red Hat helped to integrate
Oracle9i Real Application Cluster is
the solution seamlessly and quickly
used to access this data, and Red Hat
Enterprise Linux AS is used to run the
business-critical buying and selling
application. 24x7 hardware and
software coverage from HP Care Pack
Services ensures the whole solution is
properly supported.
23
HP Services
Integrated Support Services provide
HP Care Pack Services
consistent, quality support for your multi-
These services provide pre-defined,
vendor, multi-technology environment
personalised and packaged support
with a single point of accountability.
for your ProLiant servers.
This innovative approach brings you
many of the benefits of traditional
Start-up and Implementation Services
outsourcing  including coordination of
help you get the results you need while
all service efforts. But at the same time,
staying within your budget. When you re
you retain full control over budget,
installing a single ProLiant DL server, we
resources, vendor selection and
can streamline the deployment process
technology utilisation  all the critical
and get you up and running fast, keeping
components of your IT operations.
your IT staff focused on their primary
responsibilities so your operation never
For more information on HP Services,
skips a beat.
visit: www.hp.com/hps/servers/
sr_proliant.html
Hardware Support Services increase
server uptime and productivity. Choose
from 24x7 or 13x5 (full business week)
coverage. For service issues that cannot
be resolved remotely, 6-hour call-to-repair
and 4-hour same-business-day response
options are available.
Software Support Services use
application experts to help you optimise
the performance and availability of
critical business applications running
on a wide range of industry-standard
operating systems.
Support Plus and Support Plus 24
help you increase performance and
availability with comprehensive,
consistent, integrated, hardware and
software services. Working with your
IT team, HP Services engineers deliver
onsite hardware support and over-the-
phone software support. Whether you
HP Care Pack Services cover HP-branded hardware
options for the HP ProLiant servers and storage
choose the 13x5 or 24x7 service, HP
systems within your rack solution. They also cover
provides the support you need for your
22-inch and smaller external monitors, plus tower
entire multi-vendor environment.
UPS options up to 3kVA at the same service level
and for the same coverage period as the server.
Coverage of the UPS battery is not included.
Standard warranty terms and conditions apply.
24
Deployment Services Hardware Support Combination Packages
Installation Installation NBD 4 Hour, 4 Hour, 6 Hour Call- Support Plus Support Plus 24
and Startup 13x5 24x7 to-Repair
HP ProLiant U9520E U9508E U9509E U9510E U9511E
DL140 Server
HP ProLiant
DL145 Server
HP ProLiant U4490E U4491E U4480E U4481E U4482E MS U4492E MS U4493E
DL320 Server SuSE U6309E
Red Hat U8331E
HP ProLiant U4506E U4507E U4496E U4497E U4498E MS U4508E MS U4509E
DL360 Server SuSE U6310E
Red Hat U8332E
HP ProLiant U4554E U4555E U4544E U4545E U4546E MS U4556E MS U4557E
DL380 Server SuSE U6312E
Red Hat U8334E
HP ProLiant
DL385 Server
HP ProLiant U4617E U4618E U4607E U4608E U4609E MS U4619E MS U4620E
DL580 Server SuSE U6316E
Red Hat U9239E
HP ProLiant
DL585 Server
HP ProLiant U9521E UC561E UC562E
DL380 Storage
Server
HP ProLiant U7986E UC990E (1 TB) UC991E (1 TB)
DL100 UD413E (3 TB) UD414E (3 TB)
Data Protection UD422E (6 TB) UD423E (6 TB)
Storage Server
Key BOLD = Recommended, NBD = Next Business Day
" Fiscal fitness
HP Financial Services
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" Protection from technology
affordably. It s quick and easy to acquire
obsolescence
your complete IT solution, at an affordable
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Our simple, affordable, pay-as-you-go
Find out more at:
leasing and financing options span the
www.hp.com/go/hpfinancialservices
entire lifecycle of your HP solution 
including the hardware, software,
services and any third-party components
 to deliver the following benefits:
All financial services are subject to HP Financial
Services credit committee acceptance.
25
HP ProLiant DL server
product portfolio
Server Processor Memory Networking ports I/O PCI/ Hard drive bays
PCI-E/PCI-X
ProLiant Up to 2 x 1 GB std./ 2 x Gigabit NIC 0/2/1 2 x NHP SCSI or SATA
DL140 Intel Xeon 16 GB max. 10/100/1000 (optional)
ProLiant Up to 2 x 1 GB std./ 1 x Gigabit NIC 0/2/1 2 x NHP SCSI or SATA
DL145 AMD Opteron 16 GB max. 10/100/1000, (optional)
1 x NIC 10/100
ProLiant Up to 1 x 1 GB std./ Embedded NC324i 0/2/1 2 x HPL SCSI or SATA
DL320 Intel Pentium or 8 GB max. PCI Express Dual Port (optional)
Intel Celeron® Gigabit NIC
ProLiant Up to 2 x 1 GB std./ Embedded NC373i 0/2/1 2 x HPL SCSI or SATA
DL360 Intel Xeon 32 GB max. Dual Port NIC (optional)
ProLiant Up to 2 x 1 GB std./ Embedded NC373i 0/4/2 Up to 8 x HPL SFF SAS/
DL380 Intel Xeon 32 GB max. Dual Port PCI-X (optional) SATA
Gigabit NIC
10/100/1000T
ProLiant Up to 2 x 1 GB std./ Embedded NC373i 0/4/2 Up to 8 x HPL SFF SAS/
DL385 AMD Opteron 32 GB max. Dual Port PCI-X (optional) SATA
Gigabit NIC
ProLiant Up to 4 x 2 GB std./ Embedded NC373i 0/4/1 Up to 8 x HPL SFF SAS/
DL580 Intel Xeon MP 64 GB max. Dual Port PCI-X SATA
Gigabit NIC
10/100/1000
ProLiant Up to 2 x 2 GB std./ Embedded NC373i 0/7/2 Up to 8 x HPL SFF SAS/
DL585 AMD Opteron 128 GB max. Dual Port PCI-X SATA
Gigabit NIC
10/100/1000T
ProLiant 1 x Intel Xeon SAN storage model: Embedded NC7782 0/3/0 Up to 4 x SCSI
DL380 2 GB std./8 GB max. Dual Port PCI-X
Storage Appliance model: Gigabit NICs
Server 1 GB std./4 GB max.
ProLiant DL100 1 x Intel 1 GB std./4 GB max. Embedded 5751 and 0/2/0 Up to 4 x SATA
Data Protection Pentium D 5721 Dual Port
Storage Server 10/100/1000 NIC
26 SFF = small form factor HPL = hot pluggable NHP = non hot pluggable
Redundancy Base warranty Recommended hardware options Recommended
software options
No 1-year parts " HP R1.5 VA 1U UPS " HP ProLiant Essentials
" HP 5642 unassembled rack (42U) Vulnerabilitand Patch
" 1x4 USB/PS2 KVM Switch Management Pack
No 1-year parts
rack mounted " HP ProLiant Essentials
Intelligent Networking Pack
Fans (standard) 3-year parts, " HP R1.5 VA 1U UPS " HP ProLiant Essentials
1-year labour, " HP 5642 unassembled rack (42U) Vulnerability and Patch
1-year onsite " HP Universal Rack 10642G2 Pallet Cabinet Management Pack
support " HP-branded memory 1 x 1-GB PC3200 " HP Integrated Lights-Out 2
Advanced
Fans (standard); 3-year parts, " HP R3000 VA UPS, 2UDTC
Power supply (optional) labour and " HP Universal Rack 10642G2 Pallet Cabinet
onsite support " 72-GB 10K SAS 2.5" Hard Disk Drive
Fans (optional); 3-year parts, " HP R3000 VA UPS, 2UDTC
Power supply (optional) labour and " HP 2x1x16 IP CNSL, USB/VM, SW
onsite support " 72-GB 10K SAS 2.5" Hard Disk Drive
" HP Universal Rack 10642G2 Pallet Cabinet
Fans (optional); 3-year parts, " HP R3000 VA UPS, 2UDTC " HP ProLiant Essentials
Power supply (optional) labour and " HP 2x1x16 IP CNSL, USB/VM, SW Vulnerability and Patch
onsite support " 72-GB 10K SAS 2.5" Hard Disk Drive Management Pack
" HP 5642 unassembled rack (42U) " HP Integrated Lights-Out
" HP-branded memory 2 x 1-GB PC2-3200 Advanced
Smart Array P400 3-year parts, " R5500 UPS " HP ProLiant Essentials
Controller; HPL power labour and " 2nd processors Vulnerability and Patch
supply (optional); onsite support " HP 2x1x16 IP CNSL, USB/VM, SW Management Pack
HPL fans (optional); " 72-GB 10K SAS 2.5" Hard Disk Drive " HP Integrated Lights-Out 2
memory HPL RAID, " HP Universal Rack 10642G2 Pallet Cabinet Advanced
HPL mirroring and
online spare
Fans (standard); Power 3-year parts, " R5500 UPS " HP ProLiant Essentials
supply (standard) labour and " 72-GB 15K 3-Gb/s SAS 3.5" Hard Disk Drive Vulnerability and Patch
onsite support " HP Smart Array P600 Controller Management Pack
" 72-GB 15K U320 SCSI 3.5" Hard Disk Drive " HP Integrated Lights-Out
" HP Universal Rack 10642G2 Pallet Cabinet Advanced
Fans (standard); Power 3-year parts,  
supply (standard) labour and
onsite support
Hardware RAID 3-year parts,  
1-year labour,
1-year onsite
support
27
If you need help choosing the right rack
solution for you, contact your local HP
representative or Preferred Partner
© Copyright 2006 Hewlett-Packard Development Company, L.P. The
information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should
be construed as constituting an additional warranty. HP shall not be liable
for technical or editorial errors or omissions contained herein.
Intel, Xeon, Pentium and Celeron are registered trademarks of Intel Corporation
or its subsidiaries in the United States and other countries. Microsoft and
Windows are registered trademarks of Microsoft Corporation in the United
States and/or other countries. Linux is a registered trademark of Linus Torvalds.
Oracle is a registered U.S. trademark of Oracle Corporation, Redwood City,
California. AMD, AMD Opteron and combinations thereof are trademarks of
Advanced Micro Devices, Inc.
4AA0-5954EEE. July 2006