TECHNICAL SUPPORT PLANS

Time Period	With yearly fee				Without yearly fee
First year	ALL IS FREE OF CHARGE
Next years	Yearly Fee	Full tech support	Consulting	Upgrades	Full tech support	Consulting	Upgrages
	100% of product cost	Free	Free	Free	25$/hour	Free	50% of new version cost

Full tech support includes: troubleshooting and fixing problems

Consulting includes: answering on customer's questions about software sent by email, mail, ICQ or phone call

Upgrades includes: sending new version of software and one free installation if needed

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