2005 11 04 exercise 2


Fill the gaps in the sentences below with words from the list:

commercials competes design distribution end-users

hire purchase image labels mail order materials

newspaper adverts opportunities outlets place posters

price product promotion public relations radio spots

rival satisfy strengths threats weaknesses

1. What is “the marketing mix”?

The marketing mix consists of “the four Ps”: providing the customer with the right ………………… at the right ………………., presented in the most attractive way (……………….) and available in the easiest way (…………………).

2. What is “a product”?

A product is not just an assembled set of components: it is something customers buy to …………………….. a need they feel they have. The ………………… and the ……………… of the product are as important as its specification.

3. What is “price”?

The product must be priced so that it ………………. effectively with ……………… products in the same market.

4. What is “promotion”?

The product is presented to customers through advertising (e.g. TV ………………, ………………………, ………………………, …………………….), packaging (e.g. design, ………………………, ……………………….), publicity, P.R. (…………………….) and personal selling.

5. What is “place”?

Your product must be available to customers through the most cost-effective channels of …………………….. . A consumer product must be offered to ……………….. in suitable retail ……………………, or available on ……………….. or by …………………. .

6. What is meant by “S.W.O.T.”?

A firm must be aware of its …………………… and ………………….. and the ………………… and …………………. it faces in the market place.



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