APPENDIX M: RFA Licensed Features
Last Updated: June 26, 2008
NOTE: This document supersedes all previously published version of this document.
Summary
This appendix shows screen representations of the SAT system parameters customer-options form showing the features that are available with Communication Manager software, along with related offers. Following the SAT screen tables is a detailed listing of each licensed feature and its RFA licensing system keyword. The underlined numbers in the screens below refer to this RFA keyword table.
change system-parameters customer-options Page 1 of 11
OPTIONAL FEATURES
G3 Version: 1 Software Package: 1a
Location: 2a RFA System ID (SID):
Platform: 2b RFA Module ID (MID):
Platform Maximum Ports: 3
Maximum Stations: 3a
Maximum XMOBILE Stations: 4
Maximum Off-PBX Telephones - EC500: 4a
Maximum Off-PBX Telephones - OPS: 4b
Maximum Off-PBX Telephones - PBFMC: 4c
Maximum Off-PBX Telephones - PVFMC: 4d
Maximum Off-PBX Telephones - SCCAN: 4e
change system-parameters customer-options Page 2 of 11
OPTIONAL FEATURES
IP PORT CAPACITIES
Maximum Administered H.323 Trunks: 5
Maximum Concurrently Registered IP Stations: 6
Maximum Administered Remote Office Trunks: 6a
Maximum Concurrently Registered Remote Office Stations: 6b
Maximum Concurrently Registered IP eCons: 6c
Max Concur Registered Unauthenticated H.323 Stations: 6d
Maximum Video Capable H.323 Stations: 6e
Maximum Video Capable IP Softphones: 6f
Maximum Administered SIP Trunks: 6g
Maximum Administered Ad hoc Video Conferencing Ports: 7
Maximum Number of DS1 Boards with Echo Cancellation: 7a
Maximum TN2501 VAL Boards: 7b
Maximum Media Gateway VAL Sources: 7c
Maximum TN2602 Boards with 80 VoIP Channels: 7d
Maximum TN2602 Boards with 320 VoIP Channels: 7e
Maximum Number of Expanded Meet-me Conference Ports: 7f
(NOTE: You must logoff & login to effect the permission changes.)
change system-parameters customer-options Page 3 of 11
OPTIONAL FEATURES
Abbreviated Dialing Enhanced List? 8 Audible Message Waiting? 22
Access Security Gateway (ASG)? 9 Authorization Codes? 23
Analog Trunk Incoming Call ID? 10 CAS Branch? 24
A/D Grp/Sys List Dialing Start at 01? 11 CAS Main? 25
Answer Supervision by Call Classifier? 12 Change COR by FAC? 26a
ARS? 13 Computer Telephony Adjunct Links? 26b
ARS/AAR Partitioning? 14
ARS/AAR Dialing without FAC? 15 Cvg Of Calls Redirected Off-net? 27
ASAI Link Core Capabilities? 16 DCS (Basic)? 28
ASAI Link Plus Capabilities? 17 DCS Call Coverage? 29
Async. Transfer Mode (ATM) PNC? 18 DCS with Rerouting? 30
Async. Transfer Mode (ATM) Trunking? 19a
ATM WAN Spare Processor? 19b Digital Loss Plan Modification? 32
ATMS? 20 DS1 MSP? 33a
Attendant Vectoring? 21 DS1 Echo Cancellation? 33b
(NOTE: You must logoff & login to effect the permission changes.)
change system-parameters customer-options Page 4 of 11
OPTIONAL FEATURES
Emergency Access to Attendant? 34a IP Stations? 43
Enable `dadmin' login? 34b
Enhanced Conferencing? 34c ISDN Feature Plus? 44a
Enhanced EC500? 34d ISDN Network Call Redirection? 44b
Enterprise Survivable Server? 34e ISDN-BRI Trunks? 45
Enterprise Wide Licensing? 34f ISDN-PRI? 46a
ESS Administration? 34g Local Survivable Processor? 46b
Extended Cvg/Fwd Admin? 35 Malicious Call Trace? 47a
External Device Alarm Admin? 36a Media Encryption over IP 47b
Five Port Networks Max per MCC 36b Mode Code for Centralized Voice Mail? 48
Flexible Billing? 37
Forced Entry of Account Codes? 38 Multifrequency Signaling? 50
Global Call Classification? 39
Hospitality (Basic)? 40 Multimedia Call Handling (Basic)? 52
Hospitality (G3V3 Enhancements)? 41 Multimedia Call Handling (Enhanced)? 53
IP Trunks? 42a
IP Attendant Consoles? 42b
(NOTE: You must logoff & login to effect the permission changes.)
change system-parameters customer-options Page 5 of 11
OPTIONAL FEATURES
Multinational Locations? 54a Station and Trunk MSP? 61a
Multiple Level Precedence and Preemption 54b Station as Virtual Extension? 61b
Multiple Locations? 54c
System Management Data Transfer? 61d
Personal Station Access (PSA)? 55a Tenant Partitioning? 62
Posted Messages 55b Terminal Trans. Init. (TTI)? 63
PNC Duplication? 56a Time of Day Routing? 64
Port Network Support 56b__ Uniform Dialing Plan? 65
Usage Allocation Enhancements? 66a
Processor and System MSP? 57 TN2501AP VAL Maximum Capacity? 66b
Private Networking? 58a
Processor Ethernet _58b_ Wideband Switching? 67
Wireless? 68
Remote Office? 58c
Restrict Call Forward Off Net? 59
Secondary Data Module? 60
(NOTE: You must logoff & login to effect the permission changes.)
change system-parameters customer-options Page 6 of 11
CALL CENTER OPTIONAL FEATURES
Call Center Release: 69
ACD? 70 Reason Codes? 84a
BCMS (Basic)? 71 Service Level Maximizer? 84b
BCMS/VuStats Service Level? 72a Service Observing (Basic)? 85
BSR Local Treatment for IP & ISDN 72b Service Observing (Remote/By FAC)? 86
Business Advocate 73 Service Observing (VDNs)? 87
Call Work Codes? 74 Timed ACW? 88
DTMF Feedback Signals For VRU? 75 Vectoring (Basic)? 89
Dynamic Advocate? 76 Vectoring (Prompting)? 90
Expert Agent Selection (EAS)? 77 Vectoring (G3V4 Enhanced)? 91a
EAS-PHD? 78 Vectoring (3.0 Enhanced)? 91b
Forced ACD Calls? 79a Vectoring (ANI/II-Digits Routing)? 92
Least Occupied Agent? 79b Vectoring (G3V4 Advanced Routing)? 93
Lookahead Interflow (LAI)? 80 Vectoring (CINFO)? 94
Multiple Call Handling (On Request)? 81 Vectoring (Best Service Routing)? 95
Multiple Call Handling (Forced)? 82 Vectoring (Holidays)? 96a
PASTE (Display PBX Data on Phone)? 83 Vectoring (Variables)? 96b
(NOTE: You must logoff & login to effect the permission changes.)
change system-parameters customer-options Page 7 of 11
CALL CENTER OPTIONAL FEATURES
VDN of Origin Announcement? 97 VuStats? 99
VDN Return Destination? 98 VuStats (G3V4 Enhanced)? 100
Used
Logged-In ACD Agents: 101
Logged-In CentreVu Advocate Agents: 102
Logged-In Avaya IP Softphone Agents: 103
(NOTE: You must logoff & login to effect the permission changes.)
change system-parameters customer-options Page 8 of 11
QSIG OPTIONAL FEATURES
Basic Call Setup? 104
Basic Supplementary Services? 105
Centralized Attendant? 106
Interworking with DCS? 107
Supplementary Services with Rerouting? 108
Transfer into QSIG Voice Mail? 109
Value-Added (VALU)? 110
(NOTE: You must logoff & login to effect the permission changes.)
change system-parameters customer-options Page 9 of 11
ASAI LINK ENHANCED FEATURES
CTI Stations? 111a
Increased Adjunct Route Capacity? 111b
Phantom Calls? 112a
ASAI PROPRIETARY FEATURES
Agent States? 112b
(NOTE: You must logoff & login to effect the permission changes.)
change system-parameters customer-options Page 10 of 11
MAXIMUM IP REGISTRATIONS BY PRODUCT ID
Product ID Rel. Limit Used
IP_Agent :0 0 113
IP_Phone :0 0 114
IP_ROMax :0 0 115
IP_Soft :0 0 116
IP_eCons :0 0 117
IP_API_A :0 0 118
IP_API_B :0 0 119
IP_API_C :0 0 120
:0 0
:0 0
:0 0
:0 0
:0 0
:0 0
:0 0
:0 0
:0 0
(NOTE: You must logoff & login to effect the permission changes.)
Product ID includes IP_Soft, IP_Phone, IP_Agent, IP ROMax, and IP_eCons. The capacity numbers on this form are with respect to simultaneous registrations, not simultaneous administrations.
Feature key:
S = Standard
SD = Standard, depending on offer.
N = Not Available
O = Optional (extra charge)
Field # |
Keyword (Feature Code) |
Communication Manager Standard Edition 5.1 |
Communication Manager Enterprise Edition 5.1 |
1 |
VALUE_VERSION |
S Default for Avaya Communication Manager will be V15 |
S Default for Avaya Communication Manager will be V15 |
1a |
SOFTWARE PACKAGE |
This field is only available to CM5.0 and later. STANDARD-> Standard Edition License ENTERPRISE EDITION-> CMEE License |
This field is only available to CM5.0 and later. STANDARD-> Standard Edition License ENTERPRISE EDITION-> CMEE License |
2a |
VALUE_ILOCATION |
S For US/Canada Category A Default will be 1. For CALA/EMEA/APAC Regions the setting should be 2. |
S For US/Canada Category A Default will be 1. For CALA/EMEA/APAC Regions the setting should be 2. |
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If upgrading Offer Category B with Offer B circuit packs to Communication Manager 2.1, the offer category will change to A. This also means that the Installation Location setting must be 2. |
If upgrading Offer Category B with Offer B circuit packs to Communication Manager 2.1, the offer category will change to A. This also means that the Installation Location setting must be 2. |
2b |
VALUE_PLATFORM |
G3R = 1 |
G3R = 1 |
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G3si = 2 |
G3si = 2 |
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G3csi = 3 |
G3csi = 3 |
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S8100 with CMC = 4 |
S8100 with CMC = 4 |
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S8100 with G600 = 5 |
S8100 with G600 = 5 |
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S87XX = 6 |
S87XX = 6 |
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S8300 with G700 ICC = 7 |
S8300 with G700 ICC = 7 |
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S8300 LSP with G700 = 9 |
S8300 LSP with G700 = 9 |
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S8300 LSP with G350 = 10 |
S8300 LSP with G350 = 10 |
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S8700 HP = 11 |
S8700 HP = 11 |
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S8500 = 12 |
S8500 = 12 |
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S8300 with G350 ICC = 13 |
S8300 with G350 ICC = 13 |
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S87XX ESS = 14 |
S87XX ESS = 14 |
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S8500 ESS = 15 |
S8500 ESS = 15 |
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IBM Blade Center=16 |
IBM Blade Center=16 |
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IBM Shared Server = 17 |
IBM Shared Server = 17 |
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S8300 G250 ICC = 18 |
S8300 G250 ICC = 18 |
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S8300 G250 LSP = 19
S8400 = 20 S8500 LSP = 21
S8300 G450 ICC = 22 S8300 G450 LSP = 23 |
S8300 G250 LSP = 19
S8400 = 20
S8300 G450 ICC = 22 S8300 G450 LSP = 23 |
3 |
VALUE_PORT |
S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows |
S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows |
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G3CSI - 1300 |
G3CSI - 1300 |
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S8300/G700 - 900 |
S8300/G700 - 900 |
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S8300/G350 - 900 |
S8300/G350 - 900 |
|
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S8400 - 1300 |
S8400 - 1300 |
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S8500 - 3200 |
S8500 - 3200 |
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S87XX - 44000 |
S87XX - 44000 |
3a |
VALUE_STA |
SD Maximum station |
SD Maximum station |
4 |
VALUE_XMOB_NUM |
O Provides EC500 R4 at a quantity of 2 per EC500 ordered via 172071. (NOTE: New EC500 users should be ordered via field 6e which is called Maximum Off-PBX Telephones EC500). |
O Provides EC500 R4 at a quantity of 2 per EC500 ordered via 172071. (NOTE: New EC500 users should be ordered via field 6e which is called Maximum Off-PBX Telephones EC500). |
4a |
VALUE_OPT_EC500 |
O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code. |
O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code. |
4b |
VALUE_OPT_OPS |
O Ordered via material code 182746 ($0) |
O Ordered via material code 182746 ($0) |
4c |
VALUE_OPT_PBFMC |
O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code. |
O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code. |
4d |
VALUE_OPT_PVFMC |
O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code. |
O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code. |
4e |
VALUE_OPT_SSE |
O Ordered via the SSCAN software license material codes. |
O Ordered via the SSCAN software license material codes. |
5 |
VALUE_IP_TRK |
S Provide a default quantity of 10 for Communication Manager Standard Edition. |
O Provide Maximum IP Trunks for each platform type for Communication Manager Enterprise Edition. |
6 |
VALUE_IP_STA |
S Provide a default quantity of 5 via 187730 for new system. Optional quantity provided via the nine tier model for new/adds on, upgrade and software bundles codes. |
S Provide a default quantity of 5 via 187730 for new system. Optional quantity provided via the nine tier model for new/adds on, upgrade and software bundles codes. |
6a |
VALUE_RO_TRK |
S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows |
S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows |
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G3CSI - 400 |
G3CSI - 400 |
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S8300/G700 - 450 |
S8300/G700 - 450 |
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S8300/G350 - 450 |
S8300/G350 - 450 |
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S8400 - 400 |
S8400 - 400 |
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S8500 - 800 |
S8500 - 800 |
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S87XX - 8000 |
S87XX - 8000 |
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S87XX in XL mode - 12000 |
S87XX in XL mode - 12000 |
6b |
VALUE_RO_STN |
S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows |
S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows |
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G3CSI - 900 |
G3CSI - 900 |
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S8300/G700 - 450 |
S8300/G700 - 450 |
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S8300/G350 - 450 |
S8300/G350 - 450 |
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S8400 - 900 |
S8400 - 900 |
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S8500 - 2400 |
S8500 - 2400 |
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S87XX - 12000 |
S87XX - 12000 |
6c |
VALUE_IP_ATTD_CO |
O Ordered via the IP SoftConsole 700253214 |
O Ordered via the IP SoftConsole 700253214 |
6d |
VALUE_UNAUTH_EPT |
O Ordered via the 187957 |
O Ordered via the 187957 |
6e |
VALUE_VC_H323 |
O Contact Neil Lewis (neilewis@avaya.com) for ordering info |
Contact Neil Lewis (neilewis@avaya.com) for ordering info |
6f |
VALUE_VC_IPSP |
Contact Neil Lewis (neilewis@avaya.com) for ordering info |
Contact Neil Lewis (neilewis@avaya.com) for ordering info |
6g |
VALUE_SIP_TRK |
O Ordered via material code 181417 ($0) |
O Ordered via material code 181417 ($0) |
7 |
VALUE_AVC_PORTS |
O Contact Neil Lewis (neilewis@avaya.com) for ordering info |
Contact Neil Lewis (neilewis@avaya.com) for ordering info |
7a |
VALUE_DS1_ECHO |
S Default for Avaya Communication Manager set to 400. |
S Default for Avaya Communication Manager Enterprise Edition set to 400. |
7b |
VALUE_VAL |
S Starting with Communication Manager 4.0, this field is set to max as allowed by the platform.
|
S Starting with Communication Manager 4.0, this field is set to max as allowed by the platform.
|
7c |
VALUE_MGA_SRC |
S Default is set to 50 with any S8300, 5 for S8400 and 250 for any S8500 and S87XX system purchased.
|
S Default is set to 50 with any S8300, 5 for S8400 and 250 for any S8500 and S87XX system purchased.
|
7d |
VALUE_2602_80VC |
S Starting with Communication Manager 4.0, TN2602 boards are sold with 320 channels license only. Customers with 80 channel boards can upgrade their 80 channel s to 320 channels by re-installing the license file. |
S Starting with Communication Manager 4.0, TN2602 boards are sold with 320 channels license only. Customers with 80 channel boards can upgrade their 80 channel s to 320 channels by re-installing the license file. |
7e |
VALUE_2602_320VC |
S Starting with Communication Manager 4.0, this field is set to max as allowed by the platform. |
S Starting with Communication Manager 4.0, this field is set to max as allowed by the platform. |
7f |
VALUE_EMMC_PORTS |
O Ordered via material codes 185886, 185887, 185888, 185889 |
O Ordered via material codes 185886, 185887, 185888, 185889 |
8 |
FEAT_ADE |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
9 |
FEAT_SOFT |
O via ordering 151121 Access Security Gateway. |
O via ordering 151121 Access Security Gateway. |
10 |
FEAT_ICLID |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
11 |
FEAT_ADN |
S Default for Avaya Communication Manager. |
S Default for Avaya Communication Manager Enterprise Edition. |
12 |
FEAT_ANS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
13 |
FEAT_ARS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
14 |
FEAT_PART |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
15 |
FEAT_SCARS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
16 |
FEAT_ASAI |
O Order ASAI |
O Order ASAI |
17 |
FEAT_ASAIPLUS |
O Order ASAI Plus |
O Order ASAI Plus |
18 |
FEAT_ATMPNC |
N |
S Default for Avaya Communication Manager Enterprise Edition |
19a |
FEAT_ATMTRK |
N |
S Default for Avaya Communication Manager Enterprise Edition |
19b |
FEAT_ATM_WSP |
N |
S Default for Avaya Communication Manager Enterprise Edition |
20 |
FEAT_ATMS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
21 |
FEAT_ATDVEC |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
22 |
FEAT_AMW |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
23 |
FEAT_AC |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
24 |
FEAT_CAS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
25 |
FEAT_MAINCAS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
26a |
FEAT_CHGCOR |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
26b |
FEAT_ADJLK |
O Included with Avaya CT Class B license. 178387, 178386, 178389, 178388, 181512, 181513, 181514, 181515 |
O Included with Avaya CT Class B license. 178387, 178386, 178389, 178388, 181512, 181513, 181514, 181515 |
27 |
FEAT_COV_OFFNET |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
28 |
FEAT_DCS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
29 |
FEAT_DCSCC |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
30 |
FEAT_DCSWRR |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
32 |
FEAT_DIG_LOSS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
33a |
FEAT_DS1MSP |
O Ordered via material code 160727 |
O Ordered via material code 160727 |
33b |
FEAT_DS1_ECHO |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
34a |
FEAT_EMR |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
34b |
FEAT_DADMIN |
S Default for Avaya Communication Manager. Entitles Business Partner to dadmin capability |
S Default for Avaya Communication Manager Enterprise Edition. Entitles Business Partner to dadmin capability |
34c |
FEAT_EHCNF |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
34d |
FEAT_EC500 |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
34e |
FEAT_ESS_SRV |
O can be ordered via the a la carte ESS license material codes |
S Default for Avaya Communication Manager Enterprise Edition; only available on the S8500/S87XX ESS server |
34f |
FEAT_EWL |
NOT CURRENTLY AVAILABLE |
NOT CURRENTLY AVAILABLE |
34g |
FEAT_ESS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
35 |
FEAT_XCOV_ADMIN |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
36a |
FEAT_EXTALM |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
36b |
FEAT_PNMAX |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
37 |
FEAT_FB |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
38 |
FEAT_FEA |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
39 |
FEAT_GCC |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
40 |
FEAT_HM |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
41 |
FEAT_V3H_ENH |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
42a |
FEAT_H323_TRNKS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
42b |
FEAT_IP_ATTN |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
43 |
FEAT_IP_STNS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
44a |
FEAT_FP_ISDN |
S Default for Avaya Communication Manager. Feature designed for outside of the US. |
S Default for Avaya Communication Manager Enterprise Edition. Feature designed for outside of the US. |
44b |
FEAT_NCR_ISDN |
O Provided with Call Center Elite or Call Center Elite with Advocate. |
O Provided with Call Center Elite or Call Center Elite with Advocate |
45 |
FEAT_BRITRK |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
46a |
FEAT_ISDN_PRI |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
46b |
FEAT_LSP |
O Ordered via the a la carte LSP licemse material codes |
S Default for Avaya Communication Manager Enterprise Edition |
47a |
FEAT_MCT |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
47b |
FEAT_ME |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
48 |
FEAT_CVM_MC |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
50 |
FEAT_MFS |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
52 |
FEAT_MMCH |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
53 |
FEAT_EMMCH |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
54a |
FEAT_MNTL_LOC |
N |
S Default for Avaya Communication Manager Enterprise Edition |
54b |
FEAT_MLPP |
O 182438 1 per each of total system user, MLPP feature |
O 182438 1 per each of total system user, MLPP feature |
54c |
FEAT_MULTILOC |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
55a |
FEAT_PSA |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
55b |
FEAT_POMSG |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
56a |
FEAT_PNC_DUPE |
S Default for Avaya Communication Manager only for S8700 MultiConnect. |
S Default for Avaya Communication Manager Enterprise Edition only for S8700 MultiConnect. |
56b |
FEAT_PNS |
S Default for Avaya Communication Manager running on an Avaya S8500, S87XX Servers and DEFINITY CSI servers. Not applicable to S8300. |
S Default for Avaya Communication Manager Enterprise Edition running on an Avaya S8500, S87XX Servers and DEFINITY CSI servers. Not applicable to S8300. |
57 |
FEAT_SYCCMSP |
O Ordered via material code 169366 |
O Ordered via material code 169366 |
58a |
FEAT_ETN |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
58b |
FEAT_PRETH |
S Default for Avaya Communication Manager, only applicable to S8300. |
S Default for Avaya Communication Manager Enterprise Edition, only applicable to S8300. |
58c |
FEAT_REM_OFF |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
59 |
FEAT_CFWD |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
60 |
FEAT_I2C |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
61a |
FEAT_STTRKMSP |
O Ordered via material code 160727 |
O Ordered via material code 160727 |
61b |
FEAT_VIRT_EXT |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
61d |
FEAT_NETADMIN |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
62 |
FEAT_TPN |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
63 |
FEAT_TTI |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
64 |
FEAT_TOD |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
65 |
FEAT_UDP |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
66a |
FEAT_UAENH |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
66b |
FEAT_VAL |
S Default for Avaya Communication Manager. The default setting is “Y” to indicate one hour recording for the VAL Board. |
S Default for Avaya Communication Manager Enterprise Edition. The default setting is “Y” to indicate one hour recording for the VAL Board. |
67 |
FEAT_WIDE |
S Default for Avaya Communication Manager |
S Default for Avaya Communication Manager Enterprise Edition |
68 |
FEAT_WL |
N No Longer Available |
N No Longer Available |
69 |
VALUE_CCRELEASE |
S Default for Avaya Communication Manager which includes Call Center Basic. |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic. |
|
|
|
|
|
|
O For upgrades to Release 14.0 (Call Center release 4.0) |
O For upgrades to Release 14.0 (Call Center release 4.0) |
70 |
FEAT_ACD |
S Default for Avaya Communication Manager which includes Call Center Basic. |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic. |
71 |
FEAT_BCMS |
S Default for Avaya Communication Manager which includes Call Center Basic. |
S Default for Avaya Communication Manager which includes Call Center Basic. |
72a |
FEAT_SL_BCMS |
S Default for Avaya Communication Manager with Call Center Basic for VuStats. If used with BCMS requires row 71. |
S Default for Avaya Communication Manager with Call Center Basic for VuStats. If used with BCMS requires row 71. |
72b |
FEAT_LTRMT |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
73 |
FEAT_AGTALLOC |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
74 |
FEAT_CWC |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
75 |
FEAT_VRU |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
76 |
FEAT_CVA2 |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
77 |
FEAT_ASD |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
78 |
FEAT_EASPHD |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
79a |
FEAT_FACD |
Obsolete field from pre-V4. Should always be off. Removed from License File. |
Obsolete field from pre-V4. Should always be off. Removed from License File. |
79b |
FEAT_LOA |
O. Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O. Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
80 |
FEAT_LI |
O. Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O. Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
81 |
FEAT_MCHAND |
S Default for Avaya Communication Manager which includes Call Center Basic |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic |
82 |
FEAT_FMCH |
S Default for Avaya Communication Manager which includes Call Center Basic |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic |
83 |
FEAT_PASTE |
S Default for Avaya Communication Manager which includes Call Center Basic |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic |
84a |
FEAT_REASON |
O Please see the Call Center Product Definition at the Avaya Enterprise Portal for information |
O Please see the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
84b |
FEAT_SLM |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
85 |
FEAT_SO |
S Default for Avaya Communication Manager which includes Call Center Basic |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic |
86 |
FEAT_SOFAC |
S Default for Avaya Communication Manager which includes Call Center Basic |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic |
87 |
FEAT_SOVDN |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
88 |
FEAT_TACW |
S Default for Avaya Communication Manager which includes Call Center Basic |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic |
89 |
FEAT_BSCVEC |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
90 |
FEAT_PRTVEC |
S (aka Auto-Attendant) Default for Avaya Communication Manager. |
S (aka Auto-Attendant) Default for Avaya Communication Manager Enterprise Edition. |
91a |
FEAT_V4VEC |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
91b |
FEAT_3EVEC |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
92 |
FEAT_ANIVEC |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
93 |
FEAT_V4ENHVEC |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
94 |
FEAT_CINFO |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
95 |
FEAT_BSR |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
96a |
FEAT_HOL |
S Default for Avaya Communication Manager. |
S Default for Avaya Communication Manager Enterprise Edition. |
96b |
FEAT_VAR |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
97 |
FEAT_VOA |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
98 |
FEAT_VDN_RTN |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature. |
99 |
FEAT_VUSTATS |
S Default for Avaya Communication Manager which includes Call Center Basic |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic |
100 |
FEAT_V4VUSTATS |
S Default for Avaya Communication Manager which includes Call Center Basic |
S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic |
101 |
VALUE_LOGGIN |
S. Field is to be set to the maximum logged in agents allowed for the platform for Call Center Basic |
S. Field is to be set to the maximum logged in agents allowed for the platform for Call Center Basic |
|
VALUE_LOGGIN_DLX |
|
|
|
VALUE_LOGGIN_ELT |
O. Optional for Elite and Elite plus Advocate packages based on number of agents purchased for VALUE_LOGGIN_ELT |
O. Optional for Elite and Elite plus Advocate packages based on number of agents purchased for VALUE_LOGGIN_ELT |
102 |
VALUE_ADVOCATE |
O. Optional for Elite plus Advocate or Advocate packages based on number of agents purchased for VALUE_LOGGIN_ADVOCATE |
O. Optional for Elite plus Advocate or Advocate packages based on number of agents purchased for VALUE_LOGGIN_ADVOCATE |
103 |
VALUE_IPA |
This field will be set to the lower of the Logged-in ACD Agents (VALUE LOGGIN) and the IP Stations (VALUE IP STA) settings. |
This field will be set to the lower of the Logged-in ACD Agents (VALUE LOGGIN) and the IP Stations (VALUE IP STA) settings. |
104 |
FEAT_QBCALL |
S Default for Avaya Communication Manager. |
S Default for Avaya Communication Manager Enterprise Edition. |
105 |
FEAT_QBSS |
S Default for Avaya Communication Manager. |
S Default for Avaya Communication Manager Enterprise Edition. |
106 |
FEAT_QCAS |
S Default for Avaya Communication Manager. |
S Default for Avaya Communication Manager Enterprise Edition. |
107 |
FEAT_DCSINWK |
S Default for Avaya Communication Manager. |
S Default for Avaya Communication Manager Enterprise Edition. |
108 |
FEAT_QSSR |
S Default for Avaya Communication Manager. |
S Default for Avaya Communication Manager Enterprise Edition. |
109 |
FEAT_QVMAIL |
S Default for Avaya Communication Manager. |
S Default for Avaya Communication Manager Enterprise Edition. |
110 |
FEAT_QVALU |
S Default for Avaya Communication Manager. |
S Default for Avaya Communication Manager Enterprise Edition. |
111a |
FEAT_CTI |
O ASAI CTI Station 170533 |
O ASAI CTI Station 170533 |
111b |
FEAT_INC_ADJ_RTE |
O Only available on the S87XX MC |
O Only available on the S87XX MC |
112a |
FEAT_PHANTOM |
O ASAI Phantom Calls |
O ASAI Phantom Calls |
112b |
FEAT_CRMCNTRL |
O ASAI feature |
O ASAI feature |
113 |
IP_AGENT |
O See corresponding Product Definition for IP Agent for codes. |
O See corresponding Product Definition for IP Agent for SAP codes. |
114 |
IP_PHONE |
S - set to maximum allowed per platform |
S - set to maximum allowed per platform |
115 |
IP_ROMax |
N R300 no longer available. |
N R300 no longer available |
116 |
IP_SOFT |
S Default of 5 release R5 trial* licenses provided for Avaya Communication Manager. These do not count toward total any purchased licenses, See note below. |
S Default of 5 release R5 trial* licenses provided for Avaya Communication Manager Enterprise Edition. These do not count toward total any purchased licenses. See note below. |
|
|
|
|
|
|
O Licenses are ordered via IP Softphone R5, and Mobility package software licenses. Any purchased licenses force the above trial licenses up to the next release so the actual number needed must be ordered. See note below. |
O Licenses are ordered via IP Softphone R5, and Mobility package software licenses. Any purchased licenses force the above trial licenses up to the next release so the actual number needed must be ordered. See note below. |
117 |
IP_ECONS |
O See corresponding Product Definition for SoftConsole SAP Codes |
O See corresponding Product Definition for SoftConsole SAP Codes |
118 |
IP_API_A |
O This field provides ports for the new Avaya call recording applications. |
O This field provides ports for the new Avaya call recording applications |
119 |
IP_API_B |
O AES feature |
O AES feature |
120 |
IP_API_C |
O AES feature |
O AES feature |
*NOTE: If a customer has purchased any number of R5 IP Softphone licenses, they can trial 5 R6 IP Softphones. If they then purchase 5 R6 IP Softphone licenses, Communication Manager will allow 5 R6 IP Softphones to register (not 10). The 5 trial licenses are thereafter inactive for R6. When R7 IP Softphone is released, they can trial 5 R7 IP Softphones until they purchase R7 IP Softphone licenses. These 5 trial licenses cannot be moved in a migrations or upgrades. New installations of Communication Manager will contain 5 of their own trial Softphone licenses and no more. The 5 trial IP Softphone licenses cannot be moved between systems.
Contact Information
If you have questions on Communication Manager or related solution elements please contact ATAC on:
US
By phone 888-297-4700 or 720-444-7700 (hours of operation: 9am ET - 8pm ET)
EMEA
by web: https://atac.avaya.com/Technicenter.asp
by email: atacemea@avaya.com
by phone: +31 70 414 8099
For RFA related issues, please contact the RFA Helpdesk at:
By phone: 866-282-9248 (US) or +1 303 354 8999 (Outside the US)
By e-mail: userdvservices@avaya.com
Communication Manager 5.1 Product Definition
Page 14 of 15 Avaya Inc. - Proprietary & Confidential. June 26, 2008
The information contained in this document can not be distributed
or reproduced in whole or in part without express written consent of Avaya Inc.