Appendix M CM RFA LicenseaturesEMEA


APPENDIX M: RFA Licensed Features

Last Updated: June 26, 2008

NOTE: This document supersedes all previously published version of this document.

Summary

This appendix shows screen representations of the SAT system parameters customer-options form showing the features that are available with Communication Manager software, along with related offers. Following the SAT screen tables is a detailed listing of each licensed feature and its RFA licensing system keyword. The underlined numbers in the screens below refer to this RFA keyword table.

change system-parameters customer-options Page 1 of 11

OPTIONAL FEATURES

G3 Version: 1 Software Package: 1a

Location: 2a RFA System ID (SID):

Platform: 2b RFA Module ID (MID):

Platform Maximum Ports: 3

Maximum Stations: 3a

Maximum XMOBILE Stations: 4

Maximum Off-PBX Telephones - EC500: 4a

Maximum Off-PBX Telephones - OPS: 4b

Maximum Off-PBX Telephones - PBFMC: 4c

Maximum Off-PBX Telephones - PVFMC: 4d

Maximum Off-PBX Telephones - SCCAN: 4e

change system-parameters customer-options Page 2 of 11

OPTIONAL FEATURES

IP PORT CAPACITIES

Maximum Administered H.323 Trunks: 5

Maximum Concurrently Registered IP Stations: 6

Maximum Administered Remote Office Trunks: 6a

Maximum Concurrently Registered Remote Office Stations: 6b

Maximum Concurrently Registered IP eCons: 6c

Max Concur Registered Unauthenticated H.323 Stations: 6d

Maximum Video Capable H.323 Stations: 6e

Maximum Video Capable IP Softphones: 6f

Maximum Administered SIP Trunks: 6g

Maximum Administered Ad hoc Video Conferencing Ports: 7

Maximum Number of DS1 Boards with Echo Cancellation: 7a

Maximum TN2501 VAL Boards: 7b

Maximum Media Gateway VAL Sources: 7c

Maximum TN2602 Boards with 80 VoIP Channels: 7d

Maximum TN2602 Boards with 320 VoIP Channels: 7e

Maximum Number of Expanded Meet-me Conference Ports: 7f

(NOTE: You must logoff & login to effect the permission changes.)

change system-parameters customer-options Page 3 of 11

OPTIONAL FEATURES

Abbreviated Dialing Enhanced List? 8 Audible Message Waiting? 22

Access Security Gateway (ASG)? 9 Authorization Codes? 23

Analog Trunk Incoming Call ID? 10 CAS Branch? 24

A/D Grp/Sys List Dialing Start at 01? 11 CAS Main? 25

Answer Supervision by Call Classifier? 12 Change COR by FAC? 26a

ARS? 13 Computer Telephony Adjunct Links? 26b

ARS/AAR Partitioning? 14

ARS/AAR Dialing without FAC? 15 Cvg Of Calls Redirected Off-net? 27

ASAI Link Core Capabilities? 16 DCS (Basic)? 28

ASAI Link Plus Capabilities? 17 DCS Call Coverage? 29

Async. Transfer Mode (ATM) PNC? 18 DCS with Rerouting? 30

Async. Transfer Mode (ATM) Trunking? 19a

ATM WAN Spare Processor? 19b Digital Loss Plan Modification? 32

ATMS? 20 DS1 MSP? 33a

Attendant Vectoring? 21 DS1 Echo Cancellation? 33b

(NOTE: You must logoff & login to effect the permission changes.)

change system-parameters customer-options Page 4 of 11

OPTIONAL FEATURES

Emergency Access to Attendant? 34a IP Stations? 43

Enable `dadmin' login? 34b

Enhanced Conferencing? 34c ISDN Feature Plus? 44a

Enhanced EC500? 34d ISDN Network Call Redirection? 44b

Enterprise Survivable Server? 34e ISDN-BRI Trunks? 45

Enterprise Wide Licensing? 34f ISDN-PRI? 46a

ESS Administration? 34g Local Survivable Processor? 46b

Extended Cvg/Fwd Admin? 35 Malicious Call Trace? 47a

External Device Alarm Admin? 36a Media Encryption over IP 47b

Five Port Networks Max per MCC 36b Mode Code for Centralized Voice Mail? 48

Flexible Billing? 37

Forced Entry of Account Codes? 38 Multifrequency Signaling? 50

Global Call Classification? 39

Hospitality (Basic)? 40 Multimedia Call Handling (Basic)? 52

Hospitality (G3V3 Enhancements)? 41 Multimedia Call Handling (Enhanced)? 53

IP Trunks? 42a

IP Attendant Consoles? 42b

(NOTE: You must logoff & login to effect the permission changes.)

change system-parameters customer-options Page 5 of 11

OPTIONAL FEATURES

Multinational Locations? 54a Station and Trunk MSP? 61a

Multiple Level Precedence and Preemption 54b Station as Virtual Extension? 61b

Multiple Locations? 54c

System Management Data Transfer? 61d

Personal Station Access (PSA)? 55a Tenant Partitioning? 62

Posted Messages 55b Terminal Trans. Init. (TTI)? 63

PNC Duplication? 56a Time of Day Routing? 64

Port Network Support 56b__ Uniform Dialing Plan? 65

Usage Allocation Enhancements? 66a

Processor and System MSP? 57 TN2501AP VAL Maximum Capacity? 66b

Private Networking? 58a

Processor Ethernet _58b_ Wideband Switching? 67

Wireless? 68

Remote Office? 58c

Restrict Call Forward Off Net? 59

Secondary Data Module? 60

(NOTE: You must logoff & login to effect the permission changes.)

change system-parameters customer-options Page 6 of 11

CALL CENTER OPTIONAL FEATURES

Call Center Release: 69

ACD? 70 Reason Codes? 84a

BCMS (Basic)? 71 Service Level Maximizer? 84b

BCMS/VuStats Service Level? 72a Service Observing (Basic)? 85

BSR Local Treatment for IP & ISDN 72b Service Observing (Remote/By FAC)? 86

Business Advocate 73 Service Observing (VDNs)? 87

Call Work Codes? 74 Timed ACW? 88

DTMF Feedback Signals For VRU? 75 Vectoring (Basic)? 89

Dynamic Advocate? 76 Vectoring (Prompting)? 90

Expert Agent Selection (EAS)? 77 Vectoring (G3V4 Enhanced)? 91a

EAS-PHD? 78 Vectoring (3.0 Enhanced)? 91b

Forced ACD Calls? 79a Vectoring (ANI/II-Digits Routing)? 92

Least Occupied Agent? 79b Vectoring (G3V4 Advanced Routing)? 93

Lookahead Interflow (LAI)? 80 Vectoring (CINFO)? 94

Multiple Call Handling (On Request)? 81 Vectoring (Best Service Routing)? 95

Multiple Call Handling (Forced)? 82 Vectoring (Holidays)? 96a

PASTE (Display PBX Data on Phone)? 83 Vectoring (Variables)? 96b

(NOTE: You must logoff & login to effect the permission changes.)

change system-parameters customer-options Page 7 of 11

CALL CENTER OPTIONAL FEATURES

VDN of Origin Announcement? 97 VuStats? 99

VDN Return Destination? 98 VuStats (G3V4 Enhanced)? 100

Used

Logged-In ACD Agents: 101

Logged-In CentreVu Advocate Agents: 102

Logged-In Avaya IP Softphone Agents: 103

(NOTE: You must logoff & login to effect the permission changes.)

change system-parameters customer-options Page 8 of 11

QSIG OPTIONAL FEATURES

Basic Call Setup? 104

Basic Supplementary Services? 105

Centralized Attendant? 106

Interworking with DCS? 107

Supplementary Services with Rerouting? 108

Transfer into QSIG Voice Mail? 109

Value-Added (VALU)? 110

(NOTE: You must logoff & login to effect the permission changes.)

change system-parameters customer-options Page 9 of 11

ASAI LINK ENHANCED FEATURES

CTI Stations? 111a

Increased Adjunct Route Capacity? 111b

Phantom Calls? 112a

ASAI PROPRIETARY FEATURES

Agent States? 112b

(NOTE: You must logoff & login to effect the permission changes.)

change system-parameters customer-options Page 10 of 11

MAXIMUM IP REGISTRATIONS BY PRODUCT ID

Product ID Rel. Limit Used

IP_Agent :0 0 113

IP_Phone :0 0 114

IP_ROMax :0 0 115

IP_Soft :0 0 116

IP_eCons :0 0 117

IP_API_A :0 0 118

IP_API_B :0 0 119

IP_API_C :0 0 120

:0 0

:0 0

:0 0

:0 0

:0 0

:0 0

:0 0

:0 0

:0 0

(NOTE: You must logoff & login to effect the permission changes.)

Product ID includes IP_Soft, IP_Phone, IP_Agent, IP ROMax, and IP_eCons. The capacity numbers on this form are with respect to simultaneous registrations, not simultaneous administrations.

Feature key:

S = Standard

SD = Standard, depending on offer.

N = Not Available

O = Optional (extra charge)

Field #

Keyword (Feature Code)

Communication Manager Standard Edition 5.1

Communication Manager Enterprise Edition 5.1

1

VALUE_VERSION

S Default for Avaya Communication Manager will be V15

S Default for Avaya Communication Manager will be V15

1a

SOFTWARE PACKAGE

This field is only available to CM5.0 and later.

STANDARD-> Standard Edition License

ENTERPRISE EDITION-> CMEE License

This field is only available to CM5.0 and later.

STANDARD-> Standard Edition License

ENTERPRISE EDITION-> CMEE License

2a

VALUE_ILOCATION

S For US/Canada Category A Default will be 1. For CALA/EMEA/APAC Regions the setting should be 2.

S For US/Canada Category A Default will be 1. For CALA/EMEA/APAC Regions the setting should be 2.

 

 

If upgrading Offer Category B with Offer B circuit packs to Communication Manager 2.1, the offer category will change to A. This also means that the Installation Location setting must be 2.

If upgrading Offer Category B with Offer B circuit packs to Communication Manager 2.1, the offer category will change to A. This also means that the Installation Location setting must be 2.

2b

VALUE_PLATFORM

G3R = 1

G3R = 1

G3si = 2

G3si = 2

G3csi = 3

G3csi = 3

S8100 with CMC = 4

S8100 with CMC = 4

S8100 with G600 = 5

S8100 with G600 = 5

S87XX = 6

S87XX = 6

S8300 with G700 ICC = 7

S8300 with G700 ICC = 7

S8300 LSP with G700 = 9

S8300 LSP with G700 = 9

S8300 LSP with G350 = 10

S8300 LSP with G350 = 10

S8700 HP = 11

S8700 HP = 11

S8500 = 12

S8500 = 12

S8300 with G350 ICC = 13

S8300 with G350 ICC = 13

S87XX ESS = 14

S87XX ESS = 14

S8500 ESS = 15

S8500 ESS = 15

IBM Blade Center=16

IBM Blade Center=16

IBM Shared Server = 17

IBM Shared Server = 17

S8300 G250 ICC = 18

S8300 G250 ICC = 18

S8300 G250 LSP = 19

S8400 = 20

S8500 LSP = 21

S8300 G450 ICC = 22

S8300 G450 LSP = 23

S8300 G250 LSP = 19

S8400 = 20
S8500 LSP = 21

S8300 G450 ICC = 22

S8300 G450 LSP = 23

3

VALUE_PORT

S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows

S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows

 

 

G3CSI - 1300

G3CSI - 1300

S8300/G700 - 900

S8300/G700 - 900

S8300/G350 - 900

S8300/G350 - 900

S8400 - 1300

S8400 - 1300

S8500 - 3200

S8500 - 3200

S87XX - 44000

S87XX - 44000

3a

VALUE_STA

SD Maximum station

SD Maximum station

4

VALUE_XMOB_NUM

O Provides EC500 R4 at a quantity of 2 per EC500 ordered via 172071. (NOTE: New EC500 users should be ordered via field 6e which is called Maximum Off-PBX Telephones EC500).

O Provides EC500 R4 at a quantity of 2 per EC500 ordered via 172071. (NOTE: New EC500 users should be ordered via field 6e which is called Maximum Off-PBX Telephones EC500).

4a

VALUE_OPT_EC500

O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code.

O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code.

4b

VALUE_OPT_OPS

O Ordered via material code 182746 ($0)

O Ordered via material code 182746 ($0)

4c

VALUE_OPT_PBFMC

O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code.

O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code.

4d

VALUE_OPT_PVFMC

O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code.

O Ordered via the EC500 material code at a quantity of 1 per user. Please contact Julie Thiesen (julie@avaya.com) for the EC500 material code.

4e

VALUE_OPT_SSE

O Ordered via the SSCAN software license material codes.

O Ordered via the SSCAN software license material codes.

5

VALUE_IP_TRK

S Provide a default quantity of 10 for Communication Manager Standard Edition.

O Provide Maximum IP Trunks for each platform type for Communication Manager Enterprise Edition.

6

VALUE_IP_STA

S Provide a default quantity of 5 via 187730 for new system. Optional quantity provided via the nine tier model for new/adds on, upgrade and software bundles codes.

S Provide a default quantity of 5 via 187730 for new system. Optional quantity provided via the nine tier model for new/adds on, upgrade and software bundles codes.

6a

VALUE_RO_TRK

S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows

S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows

G3CSI - 400

G3CSI - 400

S8300/G700 - 450

S8300/G700 - 450

S8300/G350 - 450

S8300/G350 - 450

S8400 - 400

S8400 - 400

S8500 - 800

S8500 - 800

S87XX - 8000

S87XX - 8000

S87XX in XL mode - 12000

S87XX in XL mode - 12000

6b

VALUE_RO_STN

S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows

S Starting with Communication Manager 3.0, this value is set to maximum that the platform allows

G3CSI - 900

G3CSI - 900

S8300/G700 - 450

S8300/G700 - 450

S8300/G350 - 450

S8300/G350 - 450

S8400 - 900

S8400 - 900

S8500 - 2400

S8500 - 2400

S87XX - 12000

S87XX - 12000

6c

VALUE_IP_ATTD_CO

O Ordered via the IP SoftConsole 700253214

O Ordered via the IP SoftConsole 700253214

6d

VALUE_UNAUTH_EPT

O Ordered via the 187957

O Ordered via the 187957

6e

VALUE_VC_H323

O Contact Neil Lewis (neilewis@avaya.com) for ordering info

Contact Neil Lewis (neilewis@avaya.com) for ordering info

6f

VALUE_VC_IPSP

Contact Neil Lewis (neilewis@avaya.com) for ordering info

Contact Neil Lewis (neilewis@avaya.com) for ordering info

6g

VALUE_SIP_TRK

O Ordered via material code 181417 ($0)

O Ordered via material code 181417 ($0)

7

VALUE_AVC_PORTS

O Contact Neil Lewis (neilewis@avaya.com) for ordering info

Contact Neil Lewis (neilewis@avaya.com) for ordering info

7a

VALUE_DS1_ECHO

S Default for Avaya Communication Manager set to 400.

S Default for Avaya Communication Manager Enterprise Edition set to 400.

7b

VALUE_VAL

S Starting with Communication Manager 4.0, this field is set to max as allowed by the platform.

 

S Starting with Communication Manager 4.0, this field is set to max as allowed by the platform.

 

7c

VALUE_MGA_SRC

S Default is set to 50 with any S8300, 5 for S8400 and 250 for any S8500 and S87XX system purchased.

 

S Default is set to 50 with any S8300, 5 for S8400 and 250 for any S8500 and S87XX system purchased.

 

7d

VALUE_2602_80VC

S Starting with Communication Manager 4.0, TN2602 boards are sold with 320 channels license only. Customers with 80 channel boards can upgrade their 80 channel s to 320 channels by re-installing the license file.

S Starting with Communication Manager 4.0, TN2602 boards are sold with 320 channels license only. Customers with 80 channel boards can upgrade their 80 channel s to 320 channels by re-installing the license file.

7e

VALUE_2602_320VC

S Starting with Communication Manager 4.0, this field is set to max as allowed by the platform.

S Starting with Communication Manager 4.0, this field is set to max as allowed by the platform.

7f

VALUE_EMMC_PORTS

O Ordered via material codes 185886, 185887, 185888, 185889

O Ordered via material codes 185886, 185887, 185888, 185889

8

FEAT_ADE

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

9

FEAT_SOFT

O via ordering 151121 Access Security Gateway.

O via ordering 151121 Access Security Gateway.

10

FEAT_ICLID

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

11

FEAT_ADN

S Default for Avaya Communication Manager.

S Default for Avaya Communication Manager Enterprise Edition.

12

FEAT_ANS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

13

FEAT_ARS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

14

FEAT_PART

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

15

FEAT_SCARS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

16

FEAT_ASAI

O Order ASAI

O Order ASAI

17

FEAT_ASAIPLUS

O Order ASAI Plus

O Order ASAI Plus

18

FEAT_ATMPNC

N

S Default for Avaya Communication Manager Enterprise Edition

19a

FEAT_ATMTRK

N

S Default for Avaya Communication Manager Enterprise Edition

19b

FEAT_ATM_WSP

N

S Default for Avaya Communication Manager Enterprise Edition

20

FEAT_ATMS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

21

FEAT_ATDVEC

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

22

FEAT_AMW

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

23

FEAT_AC

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

24

FEAT_CAS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

25

FEAT_MAINCAS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

26a

FEAT_CHGCOR

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

26b

FEAT_ADJLK

O Included with Avaya CT Class B license. 178387, 178386, 178389, 178388, 181512, 181513, 181514, 181515

O Included with Avaya CT Class B license. 178387, 178386, 178389, 178388, 181512, 181513, 181514, 181515

27

FEAT_COV_OFFNET

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

28

FEAT_DCS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

29

FEAT_DCSCC

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

30

FEAT_DCSWRR

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

32

FEAT_DIG_LOSS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

33a

FEAT_DS1MSP

O Ordered via material code 160727

O Ordered via material code 160727

33b

FEAT_DS1_ECHO

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

34a

FEAT_EMR

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

34b

FEAT_DADMIN

S Default for Avaya Communication Manager. Entitles Business Partner to dadmin capability

S Default for Avaya Communication Manager Enterprise Edition. Entitles Business Partner to dadmin capability

34c

FEAT_EHCNF

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

34d

FEAT_EC500

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

34e

FEAT_ESS_SRV

O can be ordered via the a la carte ESS license material codes

S Default for Avaya Communication Manager Enterprise Edition; only available on the S8500/S87XX ESS server

34f

FEAT_EWL

NOT CURRENTLY AVAILABLE

NOT CURRENTLY AVAILABLE

34g

FEAT_ESS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

35

FEAT_XCOV_ADMIN

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

36a

FEAT_EXTALM

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

36b

FEAT_PNMAX

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

37

FEAT_FB

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

38

FEAT_FEA

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

39

FEAT_GCC

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

40

FEAT_HM

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

41

FEAT_V3H_ENH

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

42a

FEAT_H323_TRNKS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

42b

FEAT_IP_ATTN

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

43

FEAT_IP_STNS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

44a

FEAT_FP_ISDN

S Default for Avaya Communication Manager. Feature designed for outside of the US.

S Default for Avaya Communication Manager Enterprise Edition. Feature designed for outside of the US.

44b

FEAT_NCR_ISDN

O Provided with Call Center Elite or Call Center Elite with Advocate.

O Provided with Call Center Elite or Call Center Elite with Advocate

45

FEAT_BRITRK

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

46a

FEAT_ISDN_PRI

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

46b

FEAT_LSP

O Ordered via the a la carte LSP licemse material codes

S Default for Avaya Communication Manager Enterprise Edition

47a

FEAT_MCT

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

47b

FEAT_ME

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

48

FEAT_CVM_MC

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

50

FEAT_MFS

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

52

FEAT_MMCH

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

53

FEAT_EMMCH

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

54a

FEAT_MNTL_LOC

N

S Default for Avaya Communication Manager Enterprise Edition

54b

FEAT_MLPP

O 182438 1 per each of total system user, MLPP feature

O 182438 1 per each of total system user, MLPP feature

54c

FEAT_MULTILOC

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

55a

FEAT_PSA

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

55b

FEAT_POMSG

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

56a

FEAT_PNC_DUPE

S Default for Avaya Communication Manager only for S8700 MultiConnect.

S Default for Avaya Communication Manager Enterprise Edition only for S8700 MultiConnect.

56b

FEAT_PNS

S Default for Avaya Communication Manager running on an Avaya S8500, S87XX Servers and DEFINITY CSI servers. Not applicable to S8300.

S Default for Avaya Communication Manager Enterprise Edition running on an Avaya S8500, S87XX Servers and DEFINITY CSI servers. Not applicable to S8300.

57

FEAT_SYCCMSP

O Ordered via material code 169366

O Ordered via material code 169366

58a

FEAT_ETN

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

58b

FEAT_PRETH

S Default for Avaya Communication Manager, only applicable to S8300.

S Default for Avaya Communication Manager Enterprise Edition, only applicable to S8300.

58c

FEAT_REM_OFF

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

59

FEAT_CFWD

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

60

FEAT_I2C

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

61a

FEAT_STTRKMSP

O Ordered via material code 160727

O Ordered via material code 160727

61b

FEAT_VIRT_EXT

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

61d

FEAT_NETADMIN

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

62

FEAT_TPN

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

63

FEAT_TTI

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

64

FEAT_TOD

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

65

FEAT_UDP

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

66a

FEAT_UAENH

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

66b

FEAT_VAL

S Default for Avaya Communication Manager. The default setting is “Y” to indicate one hour recording for the VAL Board.

S Default for Avaya Communication Manager Enterprise Edition. The default setting is “Y” to indicate one hour recording for the VAL Board.

67

FEAT_WIDE

S Default for Avaya Communication Manager

S Default for Avaya Communication Manager Enterprise Edition

68

FEAT_WL

N No Longer Available

N No Longer Available

69

VALUE_CCRELEASE

S Default for Avaya Communication Manager which includes Call Center Basic.

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic.

 

 

O For upgrades to Release 14.0 (Call Center release 4.0)

O For upgrades to Release 14.0 (Call Center release 4.0)

70

FEAT_ACD

S Default for Avaya Communication Manager which includes Call Center Basic.

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic.

71

FEAT_BCMS

S Default for Avaya Communication Manager which includes Call Center Basic.

S Default for Avaya Communication Manager which includes Call Center Basic.

72a

FEAT_SL_BCMS

S Default for Avaya Communication Manager with Call Center Basic for VuStats. If used with BCMS requires row 71.

S Default for Avaya Communication Manager with Call Center Basic for VuStats. If used with BCMS requires row 71.

72b

FEAT_LTRMT

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

73

FEAT_AGTALLOC

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

74

FEAT_CWC

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

75

FEAT_VRU

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

76

FEAT_CVA2

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

77

FEAT_ASD

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

78

FEAT_EASPHD

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

79a

FEAT_FACD

Obsolete field from pre-V4. Should always be off. Removed from License File.

Obsolete field from pre-V4. Should always be off. Removed from License File.

79b

FEAT_LOA

O. Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O. Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

80

FEAT_LI

O. Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O. Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

81

FEAT_MCHAND

S Default for Avaya Communication Manager which includes Call Center Basic

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic

82

FEAT_FMCH

S Default for Avaya Communication Manager which includes Call Center Basic

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic

83

FEAT_PASTE

S Default for Avaya Communication Manager which includes Call Center Basic

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic

84a

FEAT_REASON

O Please see the Call Center Product Definition at the Avaya Enterprise Portal for information

O Please see the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

84b

FEAT_SLM

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

85

FEAT_SO

S Default for Avaya Communication Manager which includes Call Center Basic

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic

86

FEAT_SOFAC

S Default for Avaya Communication Manager which includes Call Center Basic

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic

87

FEAT_SOVDN

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

88

FEAT_TACW

S Default for Avaya Communication Manager which includes Call Center Basic

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic

89

FEAT_BSCVEC

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

90

FEAT_PRTVEC

S (aka Auto-Attendant) Default for Avaya Communication Manager.

S (aka Auto-Attendant) Default for Avaya Communication Manager Enterprise Edition.

91a

FEAT_V4VEC

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

91b

FEAT_3EVEC

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

92

FEAT_ANIVEC

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

93

FEAT_V4ENHVEC

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

94

FEAT_CINFO

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature..

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

95

FEAT_BSR

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

96a

FEAT_HOL

S Default for Avaya Communication Manager.

S Default for Avaya Communication Manager Enterprise Edition.

96b

FEAT_VAR

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

97

FEAT_VOA

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

98

FEAT_VDN_RTN

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

O Please reference the Call Center Product Definition at the Avaya Enterprise Portal for information on this feature.

99

FEAT_VUSTATS

S Default for Avaya Communication Manager which includes Call Center Basic

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic

100

FEAT_V4VUSTATS

S Default for Avaya Communication Manager which includes Call Center Basic

S Default for Avaya Communication Manager Enterprise Edition which includes Call Center Basic

101

VALUE_LOGGIN

S. Field is to be set to the maximum logged in agents allowed for the platform for Call Center Basic

S. Field is to be set to the maximum logged in agents allowed for the platform for Call Center Basic

VALUE_LOGGIN_DLX

 

 

VALUE_LOGGIN_ELT

O. Optional for Elite and Elite plus Advocate packages based on number of agents purchased for VALUE_LOGGIN_ELT

O. Optional for Elite and Elite plus Advocate packages based on number of agents purchased for VALUE_LOGGIN_ELT

102

VALUE_ADVOCATE

O. Optional for Elite plus Advocate or Advocate packages based on number of agents purchased for VALUE_LOGGIN_ADVOCATE

O. Optional for Elite plus Advocate or Advocate packages based on number of agents purchased for VALUE_LOGGIN_ADVOCATE

103

VALUE_IPA

This field will be set to the lower of the Logged-in ACD Agents (VALUE LOGGIN) and the IP Stations (VALUE IP STA) settings.

This field will be set to the lower of the Logged-in ACD Agents (VALUE LOGGIN) and the IP Stations (VALUE IP STA) settings.

104

FEAT_QBCALL

S Default for Avaya Communication Manager.

S Default for Avaya Communication Manager Enterprise Edition.

105

FEAT_QBSS

S Default for Avaya Communication Manager.

S Default for Avaya Communication Manager Enterprise Edition.

106

FEAT_QCAS

S Default for Avaya Communication Manager.

S Default for Avaya Communication Manager Enterprise Edition.

107

FEAT_DCSINWK

S Default for Avaya Communication Manager.

S Default for Avaya Communication Manager Enterprise Edition.

108

FEAT_QSSR

S Default for Avaya Communication Manager.

S Default for Avaya Communication Manager Enterprise Edition.

109

FEAT_QVMAIL

S Default for Avaya Communication Manager.

S Default for Avaya Communication Manager Enterprise Edition.

110

FEAT_QVALU

S Default for Avaya Communication Manager.

S Default for Avaya Communication Manager Enterprise Edition.

111a

FEAT_CTI

O ASAI CTI Station 170533

O ASAI CTI Station 170533

111b

FEAT_INC_ADJ_RTE

O Only available on the S87XX MC

O Only available on the S87XX MC

112a

FEAT_PHANTOM

O ASAI Phantom Calls

O ASAI Phantom Calls

112b

FEAT_CRMCNTRL

O ASAI feature

O ASAI feature

113

IP_AGENT

O See corresponding Product Definition for IP Agent for codes.

O See corresponding Product Definition for IP Agent for SAP codes.

114

IP_PHONE

S - set to maximum allowed per platform

S - set to maximum allowed per platform

115

IP_ROMax

N R300 no longer available.

N R300 no longer available

116

IP_SOFT

S Default of 5 release R5 trial* licenses provided for Avaya Communication Manager. These do not count toward total any purchased licenses, See note below.

S Default of 5 release R5 trial* licenses provided for Avaya Communication Manager Enterprise Edition. These do not count toward total any purchased licenses. See note below.

 

 

O Licenses are ordered via IP Softphone R5, and Mobility package software licenses. Any purchased licenses force the above trial licenses up to the next release so the actual number needed must be ordered. See note below.

O Licenses are ordered via IP Softphone R5, and Mobility package software licenses. Any purchased licenses force the above trial licenses up to the next release so the actual number needed must be ordered. See note below.

117

IP_ECONS

O See corresponding Product Definition for SoftConsole SAP Codes

O See corresponding Product Definition for SoftConsole SAP Codes

118

IP_API_A

O This field provides ports for the new Avaya call recording applications.

O This field provides ports for the new Avaya call recording applications

119

IP_API_B

O AES feature

O AES feature

120

IP_API_C

O AES feature

O AES feature

*NOTE: If a customer has purchased any number of R5 IP Softphone licenses, they can trial 5 R6 IP Softphones. If they then purchase 5 R6 IP Softphone licenses, Communication Manager will allow 5 R6 IP Softphones to register (not 10). The 5 trial licenses are thereafter inactive for R6. When R7 IP Softphone is released, they can trial 5 R7 IP Softphones until they purchase R7 IP Softphone licenses. These 5 trial licenses cannot be moved in a migrations or upgrades. New installations of Communication Manager will contain 5 of their own trial Softphone licenses and no more. The 5 trial IP Softphone licenses cannot be moved between systems.

Contact Information

If you have questions on Communication Manager or related solution elements please contact ATAC on:

US

By phone 888-297-4700 or 720-444-7700 (hours of operation: 9am ET - 8pm ET)

EMEA

by web: https://atac.avaya.com/Technicenter.asp

by email: atacemea@avaya.com

by phone: +31 70 414 8099

For RFA related issues, please contact the RFA Helpdesk at:

By phone: 866-282-9248 (US) or +1 303 354 8999 (Outside the US)

By e-mail: userdvservices@avaya.com

Communication Manager 5.1 Product Definition

Page 14 of 15 Avaya Inc. - Proprietary & Confidential. June 26, 2008

The information contained in this document can not be distributed

or reproduced in whole or in part without express written consent of Avaya Inc.



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