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ESL Podcast 756 – Holding Structured and Unstructured
Meetings
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1
GLOSSARY
to brief (someone) on (something) – to quickly present the most important
information about something, especially when there isn’t very much time
* Each morning, she briefs the president on global economic news.
senior – older, more powerful, or more experienced; a term that identifies the
employees who have been with the organization for the longest period of time
and/or who have more power, responsibility, and decision-making authority within
the organization
* The senior account managers are expected to train the new account managers.
to fall to (someone) – to be someone’s responsibility, especially as the result of
rules or expectations
* Responsibility for planning the bachelorette party falls to the maid of honor.
to stand on ceremony – to be very formal, not relaxed or casual; to follow
detailed rules or expectations for how one should act and what one should say
* Relax! Nobody stands on ceremony around here. Just be yourself.
agenda – a written plan for what will be discussed during a meeting, including
the order and how long the discussion will last for each topic
* The first item on the agenda is to review and approve the minutes from our last
meeting.
item of business – something that needs to be discussed, addressed, or
decided during a meeting
* Don’t forget to include next year’s sales goals as an item of business for today’s
meeting.
down – listed; with one’s name written on a piece of paper showing one’s
responsibility for some task
* Jack is bringing a salad, Krystal is bringing a bottle of wine, and we’ve got
Blanche down for dessert.
structured – rigid; planned in detail; without room for flexibility or changes
* The initial training is very structured, but later trainings are more flexible.
point-by-point – one item at a time, in order
* The spokesperson tried to identify the journalist’s complex question point by
point.
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ESL Podcast 756 – Holding Structured and Unstructured
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2
paramount – extremely important; more important than anything else
* We want all of the guests to have fun, but safety is paramount.
to open the floor – to allow anyone to speak, even if the speaker or topic was
not on the agenda
* At the end of his presentation, Brandon opened the floor for questions from the
audience.
to raise an issue – to ask a question or present a concern or worry that
previously was not being discussed
* Everyone is worried about Charlene’s drinking, but nobody wants to raise the
issue because they don’t want to make her angry.
free for all – a situation where everyone is speaking at the same time in an
unorganized way
* That was the most disorganized press conference ever! It was a free for all,
with all of the reporters shouting out their questions at the same time.
to take the pulse – to assess and understand the current situation, especially
related to people’s feelings and opinions about something
* The CEO often visits the company’s stores to take the pulse of customers and
see how they are treated by employees.
to speak freely – to speak openly, without restrictions or limitations, especially
without fear of getting in trouble for sharing one’s opinions
* Sir, may I have permission to speak freely?
to make up (one’s) mind – to make a decision, especially if it takes a while to
reach a decision because one cannot decide which option is best
* Helena hasn’t made up her mind yet about what she’ll study, but it will probably
be biochemistry or biophysics.
absolutely not – under no circumstances; no way; impossible; a phrase used to
show that something definitely will not happen
* - May I borrow your car?
*
- Absolutely not! You drove into a tree last week, and I don’t want you to do the
same thing with my car!
open for discussion – not yet decided, so people can share their opinions and
try to persuade others
* We’ve already completed the final product design, but pricing is still open for
discussion.
English as a Second Language Podcast
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ESL Podcast 756 – Holding Structured and Unstructured
Meetings
These materials are copyrighted by the Center for Educational Development (2012). Posting of
these materials on another website or distributing them in any way is prohibited.
3
COMPREHENSION QUESTIONS
1. Why does Maya want Diego to handle the introductions?
a) Because he knows everyone at the meeting.
b) Because he’s the tallest employee.
c) Because he’s the highest-ranking meeting participant.
2. Why does Diego want the managers to speak freely?
a) Because he doesn’t want to limit how long they can speak for.
b) Because he wants to know what they’re thinking about.
c) Because he can’t pay them for the time they spend at the meeting.
______________
WHAT ELSE DOES IT MEAN?
to fall to
The phrase “to fall to (someone),” in this podcast, means to be someone’s
responsibility, especially as the result of rules or expectations: “When Jesse lost
his job, all of the childcare and housework fell to him.” The phrase “to fall into”
means to begin doing something almost by accident, without having planned to
do it: “Most people study accounting before becoming tax preparers, but Hannah
kind of fell into it when she realized how much she enjoyed doing her own taxes.”
The phrase “to fall back on” means to rely on something: “If your band isn’t
successful, you can always fall back on your engineering degree.” Finally, the
phrase “to fall for (someone)” means to fall in love or begin to have a romantic
interest in someone: “Lionel fell for Betty the first moment he saw her.”
free for all
In this podcast, the phrase “free for all” means a situation where everyone is
speaking at the same time in an unorganized way: “Teachers ask students to
raise their hands so that the classroom doesn’t become a free for all.” A “free for
all” can also be a fight that doesn’t have any rules and that involves many
people: “Two boys started fighting at school today, but it quickly became a free
for all involving almost all of the students in the classroom.” The phrase “for free”
means without a price or charge: “The company gives away pens and magnets
for free.” Finally, the phrase “free and clear” means without any consequences
or without any responsibilities: “Even though witnesses had seen him steal the
stereo, he walked away free and clear.”
English as a Second Language Podcast
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ESL Podcast 756 – Holding Structured and Unstructured
Meetings
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these materials on another website or distributing them in any way is prohibited.
4
CULTURE NOTE
Business Meeting Agendas
At most business meetings, each “attendee” (person who participates in a
meeting) is given a copy of the agenda. The agenda lists each item of business
and the approximate length of time that will be “devoted to” (set aside for;
intended for) each topic.
A business meeting agenda “typically” (usually) begins with a “call to order,”
where the “facilitator” (the person who leads the meeting) asks for everyone’s
attention and officially starts the meeting.
The next item on the agenda is often review and approval of the “minutes”
(written notes) from the last meeting. Sometimes someone is asked to read the
minutes “aloud” (with a spoken voice, so everyone can hear) before everyone
votes to approve the minutes.
The rest of the agenda is often divided into three parts: “old business,” “new
business,” and “other items.” Under old business, people report on what they
have done related to things that are discussed during each meeting, or that were
discussed in the last meeting. Under new business, the facilitator presents new
items of business that need to be discussed. Under “other items,” people are
invited to “bring up” (begin discussing) anything else that was not listed on the
agenda.
Throughout the meeting, someone is “tasked with” (responsible for) making a list
of the “action items,” or things that must be done before the next meeting, as well
as who is responsible for each action item. Toward the end of the meeting, that
person reviews those action items to make sure everyone understands who is
responsible for doing what before the next meeting.
The end of the meeting is usually spent identifying the date, time, and location of
the next meeting.
______________
Comprehension Questions Correct Answers: 1 – c; 2 – b
English as a Second Language Podcast
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ESL Podcast 756 – Holding Structured and Unstructured
Meetings
These materials are copyrighted by the Center for Educational Development (2012). Posting of
these materials on another website or distributing them in any way is prohibited.
5
COMPLETE TRANSCRIPT
Welcome to English as a Second Language Podcast number 756: Holding
Structured and Unstructured Meetings.
This is English as a Second Language Podcast episode 756. I’m your host, Dr.
Jeff McQuillan, coming to you from the Center for Educational Development in
beautiful Los Angeles, California.
Go to our website at eslpod.com, and become a member of ESL Podcast, and
help support us. By becoming a member, you can download the Learning Guide
for this episode that will help you improve your English even faster by giving you
a complete transcript of everything we say on this episode.
This episode is a dialogue between Maya and Diego about having business
meetings. Let’s get started.
[start of dialogue]
Diego: Okay, why don’t you brief me on what you’ve planned for the meeting
tomorrow?
Maya: Sure. At the meeting of the managers tomorrow, we’ll begin with
introductions. Since you’re the most senior manager, the job falls to you.
Diego: I don’t think we need to stand on ceremony. Have Alexi do the
introductions.
Maya: All right. Then, we’ll follow the agenda and discuss each item of
business. I have you down to lead the discussions.
Diego: I don’t think we need the meeting to be so structured. If we follow the
agenda point-by-point, we’ll never find out what’s really on the minds of the
managers, what issues they think are of paramount importance. I think I’ll open
the floor to anyone who wants to raise an issue.
Maya: Wouldn’t that turn into a free for all? I’m not sure we’ll get much
accomplished.
Diego: Sometimes, it’s not as important to accomplish something as it is to take
the pulse of the group. If we want to know what issues are on the managers’
minds, we first need to let the managers speak freely. Agreed?
English as a Second Language Podcast
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ESL Podcast 756 – Holding Structured and Unstructured
Meetings
These materials are copyrighted by the Center for Educational Development (2012). Posting of
these materials on another website or distributing them in any way is prohibited.
6
Maya: Uh, sure. You’re the boss. Should I also cancel the lunch I’ve ordered so
you can make up your minds about food later?
Diego: Absolutely not! The one thing that’s not open for discussion is what I’m
eating for lunch.
[end of dialogue]
Our dialogue begins with Diego saying, “Okay, why don’t you brief me on what
you’ve planned for the meeting tomorrow?” “To brief” (brief) someone on
something means to give them very quickly the most important information. We
usually, when there isn’t a lot of time, we use this expression. Tell me just the
most important things I need to know. Of course, the word “brief” as an adjective
means to be short. Here, we use it as a verb meaning to give me information
quickly.
Maya says, “Sure. At the meeting of the managers tomorrow, we’ll begin with
introductions,” meaning we’ll find out the name and the job of everyone there at
the meeting. Maya says, “Since you (Diego) are the most senior manager, the
job falls to you.” “Senior” means the one with the most experienced here. It can
also mean older, but here in a company setting, the senior executives are those
who have the most experience. Those are often the ones who are the oldest, as
well. “The job falls to you,” Maya says. “To fall to (someone)” means to be your
responsibility because of the way the rules or expectations are in this
organization. “This job falls to you,” it’s your job, your responsibility; you have to
do it.
Diego says, “I don’t think we need to stand on ceremony.” The expression “to
stand on ceremony” means to be very formal, to not be casual, to follow all of the
rules. But even though Diego is the senior manager, he doesn’t want to follow
the tradition of him doing the work; he suggests Alexi do the introductions.
Maya says, “All right. Then, we’ll follow the agenda and discuss each item of
business.” An “agenda” (agenda) is a written plan about what you are going to
talk about in a meeting: first you’re going to talk about this, then you’re going to
talk about that. Usually, if it’s a business meeting, you have a piece of paper that
tells you, in order, the things that you’re going to talk about at that meeting,
especially if it’s a very formal meeting. Maya says they’re going to discuss each
item of business. At a meeting, an “item of business” is any topic or subject
that’s going to be discussed. It doesn’t have to be actually related to business.
You could have a formal meeting for an organization at your church or an
English as a Second Language Podcast
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ESL Podcast 756 – Holding Structured and Unstructured
Meetings
These materials are copyrighted by the Center for Educational Development (2012). Posting of
these materials on another website or distributing them in any way is prohibited.
7
organization in your community, and if you have a meeting of the leaders – of the
directors – you might have different things on the agenda, each one of those
would be an “item of business,” even though we’re not talking about a business
like making money. Maya says, “I have you down to lead the discussions.” “I
have you down” means I have written down – I have put down your name on a
piece of paper, or I have your commitment, or I know that you are going to do this
thing.
But Diego says, “I don’t think we need the meeting to be so structured.” The title
of this episode is “Having (or holding) Structured and Unstructured Meetings.”
“Structured” would be something that is planned very carefully: first you do this,
then you do that. You follow the rules of a formal meeting very carefully, and
everything is planned. Diego says, “If we follow the agenda point-by-point, we’ll
never find out what’s really on the minds of the managers.” “Point-by (by) -point”
means one thing at a time, one item of business at a time. Diego says that if we
hold the meeting – if we conduct the meeting this way we won’t really find out
what the managers at the meaning are thinking, what is “on their minds,” which
means what are they thinking. Diego want to find out what the managers think is
of paramount importance. “Paramount” (paramount) means extremely important,
more important than anything else. If someone says, “this is of paramount
importance,” they mean it is very important, highly important. Diego says, “I think
I’ll open the floor to anyone who wants to raise an issue.” “To open the floor” is
when the leader of a meeting says anyone can now speak about whatever topic
they want to talk about. That would be a very “unstructured” meeting, a meeting
that wasn’t planned carefully. Diego says he’ll open the floor to anyone who
wants to raise an issue. “To raise an issue” means to mention a concern or a
worry that hasn’t yet been discussed, or to ask a question that hasn’t been
discussed.
Maya said, “Wouldn’t that turn (the meeting) into a free for all?” The expression
“free for (for) all (all)” means to have a situation where everyone is talking at the
same time. It’s very disorganized, not just unstructured, but lacking any sort of
organization, being not very productive because everyone’s talking at the same
time. Maya says, “I’m not sure we’ll get much accomplished (we’ll get a lot of
things done).”
Diego says, “Sometimes, it’s not as important to accomplish something as it is to
take the pulse of the group.” The expression “to take the pulse” (pulse) means to
understand the way people are thinking or to understand the current situation,
especially as it relates to people’s feelings and opinions. Literally, in your body
your pulse is the blood that is going through your body. You can measure your
pulse in a couple of different places: inside of your wrist, at the end of your arm,
English as a Second Language Podcast
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ESL Podcast 756 – Holding Structured and Unstructured
Meetings
These materials are copyrighted by the Center for Educational Development (2012). Posting of
these materials on another website or distributing them in any way is prohibited.
8
is one place. But as an expression, “to take the pulse” of a group of people
means to get a good idea about what they are feeling and thinking. Diego says,
“If we want to know what issues are on the managers’ minds, we first need to let
the managers speak freely.” “To speak freely” means to speak openly, usually
not to have to worry that you are going to be criticized, to speak without having to
worry about how the other people, perhaps, are reacting. Diego says, “Agreed?”
meaning do you agree with me, Maya.
Maya says, “Uh, sure. You’re the boss (you’re the person in charge). Should I
also cancel the lunch I’ve ordered so you can make up your minds about food
later?” “To make up your mind” means to decide, to make a decision. Maya’s
saying well, maybe we shouldn’t have a planned lunch; you guys can just decide
what you want to eat later. Diego says, “Absolutely not! The one thing that’s not
open for discussion is what I’m eating for lunch.” So, Diego is willing to have
people talk about whatever they want, but when it comes to lunch, deciding what
he’s going to eat, he’s going to make a decision. “To be open for discussion”
means that people can give their opinions, it hasn’t been decided yet. When it’s
not open for discussion, a decision has already been made, and apparently
Diego has made a decision about what he wants and everyone else will eat for
lunch.
Now let’s listen to the dialogue, this time at a normal speed.
[start of dialogue]
Diego: Okay, why don’t you brief me on what you’ve planned for the meeting
tomorrow?
Maya: Sure. At the meeting of the managers tomorrow, we’ll begin with
introductions. Since you’re the most senior manager, the job falls to you.
Diego: I don’t think we need to stand on ceremony. Have Alexi do the
introductions.
Maya: All right. Then, we’ll follow the agenda and discuss each item of
business. I have you down to lead the discussions.
Diego: I don’t think we need the meeting to be so structured. If we follow the
agenda point-by-point, we’ll never find out what’s really on the minds of the
managers, what issues they think are of paramount importance. I think I’ll open
the floor to anyone who wants to raise an issue.
English as a Second Language Podcast
www.eslpod.com
ESL Podcast 756 – Holding Structured and Unstructured
Meetings
These materials are copyrighted by the Center for Educational Development (2012). Posting of
these materials on another website or distributing them in any way is prohibited.
9
Maya: Wouldn’t that turn into a free for all? I’m not sure we’ll get much
accomplished.
Diego: Sometimes, it’s not as important to accomplish something as it is to take
the pulse of the group. If we want to know what issues are on the managers’
minds, we first need to let the managers speak freely. Agreed?
Maya: Uh, sure. You’re the boss. Should I also cancel the lunch I’ve ordered so
you can make up your minds about food later?
Diego: Absolutely not! The one thing that’s not open for discussion is what I’m
eating for lunch.
[end of dialogue]
The job of scriptwriter here at the Center falls to the best scriptwriter in the world
of podcasting, Dr. Lucy Tse.
From Los Angeles, California, I’m Jeff McQuillan. Thank you for listening. Come
back and listen to us again here on ESL Podcast.
English as a Second Language Podcast is written and produced by Dr. Lucy Tse,
hosted by Dr. Jeff McQuillan, copyright 2012 by the Center for Educational
Development.