Transportation (Role plays)

1A: At the bus station: (Passenger)

You want to go to the Museum but you don't know which bus goes to the Museum. You notice that bus no. 19 which was boarding a minute ago is now moving. Ask anyone around you if he/she knows which bus number goes to the Museum.

1B: At the bus station: (Passenger)

You are going downtown. You are waiting for bus no. 17 which goes downtown. You are familiar with the buses schedules because you use them everyday. Someone will talk to you now. You know the following information:

Bus no. 8 goes to City Hall & it is every 30 minutes - Bus no. 6 goes to the airport & it is every 20 minutes - Bus no. 19 goes to the Museum & it is every 20 minutes.

2A: At the train station: (Passenger)

You are traveling to Alex. You read track 3 on your ticket instead of 8 by mistake. You boarded the train on track 3 but you feel that something is wrong. You are worried, so ask the passenger sitting next to you if this is the train going to Alex, just to make sure.

2B: At the train station: (Passenger)

You are a passenger on the train going to Aswan on track 3. The passenger sitting next to you will ask you a question.

3A: At the airport: (Passenger)

You are traveling to New York on a business trip. You look at the departures board but you cannot see your flight no. on the board. On your ticket, the departure time is 3 pm & now it is 2 pm. Go to the information desk & ask about your flight's status & gate no. Your flight no. is N63.

3B: At the airport: (Information desk clerk)

Your manager just informed you that flight no. N63 to New York was going to be delayed due to bad weather & he didn't say for how long. He also asked you to update the departure board & make an announcement & offer the passengers free lunch at the airport's restaurant. A passenger is walking towards your desk now, talk to him & be polite.

4A: At the airport:

It is 4:15 now. You are picking up your brother who is coming from Paris on flight no. 105. You see an old man looking at the arrivals board & he seems lost. Go to him & ask him if he needs any help. On the arrivals board, you can read the following information:

Airline	FLT No.	To	From	ARR	Gate	Status
Air France	105	Egypt	Paris	4:15 p	19	Arrived
Olympic	4022	Egypt	Athens	4:30 p	12	On time
Swissair	414	Egypt	New York	5:00 p	7	On time

4B: At the airport:

You are picking up your wife at the airport. She is coming from New York. You forgot your eyeglasses at home & you find it difficult to read the arrivals board. You want to know the status of her flight & the gate no. to meet her there. Someone is walking towards you, talk to him/her.

5A: At the train station: (Passenger)

You & your friend are traveling to Alex by train. You bought two tickets first class on the 2 pm train. You are now on track 5 waiting for your friend to arrive but he calls you & tells you that he wouldn't be able to travel with you. So now you want to go back to the ticket window & hopefully return that extra ticket you have because you need the money.

5B: At the train station: (Ticket clerk)

You sold all the tickets on the 2 pm train to Alex. Your last customer wanted a ticket on that train desperately but you told him that the tickets were sold out. Now there is another customer walking towards your window. Talk to him/her & remember that the tickets are non-refundable.

5C: At the train station: (Last customer)

You are a salesperson & you have to be in Alex by 6 pm to meet with an important client. Your work will pay for your transportation expenses but you are only allowed to travel on coach class. You couldn't get a ticket on the 2 pm train to Alex & you don't know what to do. Someone is walking towards you now, talk to him//her. (Remember that you don't want to pay money from your own pocket. Try to use the situation to your best interest).

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