reklamacja stereo

I am writing to complain about how disappointed I am with the quality of stereo system which I bought from your shop last weekend. To begin with, the stereo system was not complete. I could not connect the CD player with the amplifier as the wires were missing. What is more, the stereo is unable to select my favourite radio station called `Radio Zet'. I do not know why. It is the complete opposite of `the best stereo system last year' you describe in your advertisement. Furthermore, the remote control does not work as good as my old one. When I am in front of the stereo it works, when I am next to the stereo it does not work properly. The quality is really poor. I hope that you will be able to replace if for a new one as soon as possible. I think that I will not be forced to take further action. Thanks you for your help in this matter.