Dear Maj. Berk,- formal letter-complain

I am writing to express my strong dissatisfaction at the living with my family abroad on a base.

Firstly I am not satisfied with my apartment because my room is dirty and so uncomfortable for me and my whole family. The room is too small and there is on the last floor. In addition the lift does not work. Furthermore in my bathroom there is not any toilet paper, what over the water is not warm enough and central heating is switched off.

Consequently I wont to ask you about chances of changing the flat because the room is noisy. My neighbours are still arguing.

I believe that I am entired to an apology. I hope that this matter can be resolved.

Your faithfully,

Dear Sir,- formal letter-complain

I am writing to express my strong dissatisfaction at the living in the Orion Hotel.

Firstly I was not satisfied with the hotel rooms and swimming pool because the hotel rooms were dirty and so uncomfortable. The water in the swimming pool was polluted and not warm enough.

Furthermore, in my bathroom there was not any toilet paper, a soap and towels.

In addition in the advertisement you offered five star hotel and delicious food (two hot meals), playground for children. In fact the hotel has three star instead of five star. The playground was rubbish, dirty and dangerous for children.

Moreover, quality of food was bad, the vegetables and bakery products were stale.

As you can imagine I am extremely annoyed. I must insist on a full refund in addition I want to be accommodated in a comfortable room for three days. I hope that I will not be forced to take further action. I expect to hear from you as soon as possible.

Yours faithfully,

Dear Sir,- apply list o pracę

I am writing with reference to your advertisement which I saw in the Trans-Globe Tours. I am interested in applying for the position of a tour guide.

I am thirty nine years old and I have appropriate qualification and experience for this work. I studied journalism and ancient languages (Latin and Greek) at University College in London. I have experience in work with people because I worked as a guide for the travel agency in Poland for three years. I am an enthusiastic, hard working and communicative person. I like working with people and I have also good interpersonal skills - I love talking with people, I have good sense of humour and I am interested in other countries and cultures too.

Moreover, I have participated in the explorer expedition in Greece which was organized by National Geographic. Furthermore I want to ask you about chances of applying this job.

Thank you for considering my application and I look forward to hearing from you.

Yours faithfully,

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Dear Mr. Carrol,- apply list o pracę

I am writing with reference to your advertisement which I saw in a local newspaper “Announcement”. I am interested in applying for the position of a helper in the summer camp.

(I am writing in response to your advertisement in the local newspaper. I would greatly appreciate if you could provide me some information about the Summer Cam. I am interested in applying for the position of leader in the summer camp).

I am 39 years old and I have the appropriate qualification and experience for this work. I have experience in work with teenagers because I worked in a summer camp last year. I am a good organizer and I know what the teenagers need.

Furthermore, I am good at outdoor activities and sport. I know that children like sport and games.

I consider myself to be responsible, punctual and fair. I am energetic and sociable. I enjoy working with children and I have good communicative skills with teenagers. In addition, I am very, very patient.

(I have got a few question such as when the camp will start, what earn are you offering and how many hours per day you will need me to work. Could you also tell me if I would get any days off and meals for your staff).

I would be grateful if you would consider my application. I am available for the interview any evening after 4 p.m., or by telephone on 6000006.
I look forward to hearing from you soon.

Yours sincerely,

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Dear Mr. Black, raport z pobytu na kursie

Introduction

The purpose of his report is to describe the second level English course offered by Foreign Language Center in Dęblin which I attended.

Present situation

The course started three mouths ago and finished yesterday. The center has all necessary facilities. Moreover there are many classrooms and modern language laboratories where your soldiers can learn an perfect own skills of languages such as reading, writing, speaking and listening from such subjects as British English, American English and Command English.

Furthermore, I spent six hours at school except at the weekends. My group learned two woman teachers. They were very patient, fair and tolerant for us although they controlled us regularly and we had to work very hard.

Conclusion and recommendations

Consequently I have successfully finished this course and I pass exam very well. To sum up this Language Center has an extremely good reputation in the field of teaching languages. This course is definitely worth recommending to superiors.

Yours sincerely,

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Letter of apology przeprosiny

Dear Sir,

I am writing to you to apologize for my absence at work next weekend. I will be unable to fulfil my promise because of a family problem.

At first my children are sick. What is more my wife is defending her MA thesis and I must look after our children. My parents got an invitation to their frends' weeding and they can not help me.

How can I apologize enough for my absence? I am ready to work on Saturday in two weeks' time for free as a compensation. If you need my help on Saturday please be free to call me and when I am not busy I will come to the office.

Once again, sincerest apologize for my absence and I hope you will accept my apologize and I will be glad to make up for it whenever it is convenient for you.

Yours faithfully,

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Dear Mr Brown,- formal letter-apology

On behalf of (w imieniu +gen) Sunrise, please accept my sincere (szczere) apologies for your dissatisfaction with your Caribbean holiday in February.

Due to (z powodu) a computer error we were forced to change (my byliśmy zmuszeni zmienić) our accommodation at the last minute to what we had been led to believe was a hotel of equally (równie, równo) high standard. Sadly, (niestety) it was not until later that we discovered the hotel in question did not meet the requirements demanded of Sunrise Travel accommodation.

As a long established (ustalonej reputacji) travel company, we are well aware of (uświadomić sobie że) the upset that can be caused by problems experienced while on holiday. For this reason we would like to offer you a weekend for two in Paris at a top-class hotel as compensation.

Once again, our sincerest apologies for the inconvenience caused.

We look forward to hearing from you.

Your sincerely,

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Dear Mr Brown,- formal -apology przeprosiny

I am writing to you to apologise for the disgraceful conduct (haniebne zachowanie) of a member of our staff (personel) towards you on Saturday April 23^rd. I realize how much this have upset (zdenerwować) you, and I hope that we can resolve the matter agreeably (zgodnie).

Due to (z powodu) my absence at the time, I was unable to (nie byłem w stanie) apologise to you in person. However, I always take such incidents extremely (nadzwyczaj poważnie) and, following your letter of complaint (pisemne zażalenie), the member of staff has been severely reprimanded (surowo skarcony). You can rest assured that ( może byc pan pewny że) he will be treating (traktowanie) our costumers quite differently (odmiennie) in the future.

I hope that this incident will not deter you from (zniechęci/odstraszy od) using our store (sklep) in the future. In an attempt (usiłując) to make up for (nadrobić) the inconvenience caused, we are sending you a complimentary gift (gratisowy upominek).

Your sincerely,

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Dear Belinda,- informal letter-apology przeprosiny

I'm writing to say how sorry I am (jak jest mi przykro) for my son's bad behaviour last week. I know how upset you were (jak zdenerwowana byłaś), and I thought I'd write to you to try and sort out the problem (rozwiązać problem).

Because I wasn't there when you called round, I didn't realize what had happened straight away ( zaraz potem), but when I got your letter, I promise you that he got properly told off. You can be sure ( możesz być pewna) he'll never speak to you like that (tak jak) again (nigdy więcej).

I hope what happened won't put you off (zniechęcać) coming round to our house again. I'd like to make up for (nadrobić) my son's behaviour by inviting (przez zaproszenie) you to dinner on Thursday so that (żeby) he can have the chance to say how sorry he is himself (jak przykro jest mu).

Love,

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